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Frequently Asked Questions
Why is there no sound from the speakers?
- If you are using the variable outputs make sure the volume is turned up
- Check that input and output cables are secure at both ends.
- Check that your preamp or receiver is set for the input to which the Zcd is connected.
Why do the volume buttons not work?
- The volume buttons on the remote only control the Variable Analog Out.
- The Digital Output and Fixed Analog Output are not affected by the volume buttons.
Why won’t the Zcd turn on or off from the front panel or remote?
- Check the setting of the Turn On Options switch. When set to 12V or AC the front panel
Power button and the remote control’s On and Off buttons are disabled.
What is the rear panel 3.5mm Stereo Input jack used for?
- This is used if you do not have a separate preamplifier and your Zcd is hooked directly to your
power amp. The rear panel input allows you to easily hook up a second audio source such as a
portable MP3 player. Please note that whatever is hookup up to this input must have its own
volume control since the and - buttons on the Zcd remote will not affect this input.
How do I select the rear panel 3.5mm Stereo Input?
- When the Zcd is turned off the rear panel input will be automatically selected.
What can I connect to the USB input on the rear panel?
- The USB connection is only used for connecting a USB flash drive that contains MP3 files.
What could cause the remote to not work?
- Weak or dead batteries. Replace; information about battery recycling: www.Earth911.org.
- Insure that the front panel IR receiver is not obscured or exposed to direct sunlight or to an
LCD or a plasma TV screen.
- IR signals might be being received by both the rear panel input and the front panel sensor.
Insure that the IR signals are only reaching one of the two.
I can hear a background hum from the speakers.
- Move audio cables and AC cords away from each other (while power is off).
- Try to route audio cables and AC cords perpendicular to each other (while power is off).
- Make sure insulating shoulder washers are used if unit is rack mounted.
- Reversing the direction of the other components’ AC plugs, one-by-one (while power is off)..
- Insure that the power amps and the Zcd are plugged into the same AC outlet.
- The turntable ground wire must be attached to the GND terminal.
