16
Warranty
Mytee Products, Inc. endeavors to provide high quality products and product support
to its customers and therefore backs up all of its new products purchased from Mytee
Products Inc. (Mytee) or any authorized Mytee distributor/service center with this
limited warranty.
This limited warranty begins on the date of the customer purchase and is valid and
available to the original purchaser only. Mytee products are for commercial use only
and are not intended for personal, family or household uses.
HOWEVER, OTHER THAN SET FORTH HEREIN, MYTEE GIVES NO WARRANTY,
EXPRESS OR IMPLIED, AS TO DESCRIPTION, QUALITY, MERCHANTABILITY,
FITNESS FOR ANY PARTICULAR PURPOSE, PRODUCTIVENESS, INFRINGE-
MENT, OR OTHER MATTER, OF ANY GOODS WHICH MYTEE SHALL SUPPLY.
THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION
ON THE FACE HEREOF. MYTEE SHALL IN NO WAY BE RESPONSIBLE FOR THE
PROPER USE AND APPLICATION OF THE GOODS. MYTEE NEITHER ASSUMES
NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR MYTEE ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE OF MYTEES GOODS. THIS LIM-
ITED WARRANTY POLICY MAY BE CHANGED OR WITHDRAWN BY MYTEE AT
ANY TIME WITHOUT NOTICE.
90-DAY PARTS AND LABOR LIMITED WARRANTY: Mytee will cover parts and labor
on all components for 90 days from the date of original purchase. This warranty cov-
ers the cost of replacement and labor only, and does not cover shipping costs.
WEAR PARTS 90-DAY LIMITED WARRANTY: Mytee will replace all wear parts for
90 days from the date of original purchase. Wear parts are items which wear out
as a result of usage or the passage of time and are consumed despite attempts to
maintain them, such as gaskets, wheels, brass, cords, wires, electrical terminals,
hoses, switches, thermostats, plastisol parts, filters, bearings, brushes, solenoids, o-
rings, bulbs, heating elements, castors, or other parts deemed wear items in Mytees
sole discretion. This warranty covers the cost of replacement only and does not cover
shipping or labor costs.
1-YEAR MAJOR COMPONENTS WARRANTY: Mytee warrants that pumps, vacuum
and floor machine motors, and heaters are covered for a one (1) year limited war-
ranty from the date of original purchase. This warranty does not apply and is void if
the pump, vacuum motor, or heater has worn brush motors, water damage, chemical
build-up, chemical damage, or evidence of abuse, neglect or tampering. This warran-
ty covers the cost of replacement only, and does not cover shipping or labor costs.
HOUSING LIFETIME LIMITED WARRANTY: Mytee warrants that all rotationally
molded housing and tanks will be free from manufacturing defects, defects in work-
manship, and defects in material for the life of the part. Replacement cost does not
include the cost of shipping or labor.
LIMITATION OF DAMAGES: THE REMEDY OF REPLACEMENT OR REPAIR
OF ANY DEFECTIVE GOODS SHALL BE THE EXCLUSIVE REMEDY UNDER
ANY WARRANTY MADE BY MYTEE, WHETHER EXPRESS OR IMPLIED. IN NO
EVENT SHALL MYTEE BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES, PROPERTY DAMAGES, OR PERSONAL INJURIES.
All limited warranties are void for, and Mytee does not warrant in any way, any prod-
uct that evidences misapplication, improper installation, abuse, lack of maintenance,
negligence in use or care, abnormal use, alteration of design, use of incompatible
or corrosive chemicals, use in a rental service, and/or servicing, installation of parts,
or repairs by anyone other than Mytee or a Mytee authorized distributor or service
center. Mytee may make changes in products it manufactures and markets at any
time; these changes are made without obligation to change, retrofit, or upgrade any
product previously sold or manufactured.
Mytee has no obligation to honor the limited warranties set forth herein unless the
original purchaser, promptly upon discovering the warranty claim and prior to continu-
ing to use the product, contacts Mytee or a Mytee authorized distributor or service
center to describe the claim and to receive and follow instructions for documenting
and resolving the claim. In addition, the purchaser must provide the product to which
the claim applies to Mytee or a Mytee authorized distributor or service center for a
thorough inspection.
If any provision or portion of this limited warranty policy is found to be unenforceable,
then the remaining provisions and portions shall remain valid and enforceable.
If any provision or portion of this limited warranty policy is found to be limited by
law, then that provision or portion shall be construed to make it effective within the
bounds of law. For example, if there are legal limitations on the duration of
warranties, the warranties made herein shall be construed to have the minimum
duration required by law, or, if there are legal limitations of exclusion of remedies,
the exclusions made herein shall be construed to apply to the fullest extent possible
without violating the law.
The validity, construction and performance of this warranty policy shall be governed
by the laws of the State of California, without respect to conflicts of laws principles.
The exclusive jurisdiction of any legal action arising from or related to this warranty
policy shall be in the State of California and no legal action shall be commenced
elsewhere.
Return Material Authorization Procedure
It is the responsibility of any Authorized Service Center (ASC) or Distributor with
written authorization to ensure the Customers equipment is repaired as soon as
possible. Only Mytee Products Inc. or it’s authorized dealers with written authoriza-
tion, service centers, and agents may make warranty repairs on these products. All
others do so at their own risk and expense.
The Distributor must follow Mytee Products, Inc. standard RMA procedure:
1. When a repair falls within the Warranty time period for a piece of equipment, the
Distributor will fill out a RMA/Warranty claim form. This form will act as a repair order
to replace any defective parts.
2. All defective parts must be returned to Mytee Products, Inc. with the RMA/claim
form for evaluation at the customer’s expense. This shipping is non-refundable. All
warranty claims are subject to an evaluation by Mytee Products, Inc. to determine if
warranty will be approved. Any credit for repair and/or parts will only be issued upon
evaluation and approval from Mytee Products, Inc.
3. When Warranty is approved, the Distributor’s account will be credited for the
replacement part(s). Mytee Products, Inc. will ship the warranted replacement part(s)
to the Distributor prepaid. If Warranty is denied the Distributor’s account will not be
credited for any parts sent for this claim.
