2 YEAR PARTS & REPAIR WARRANTY
Your Parkit360 Dolly is covered for 2 years from the initial date of purchase.
If a defect is found during this time, contact us with the original sales receipt
number and details of the fault encountered.
Our Technical Support will attempt to solve the issue remotely. If the issue
appears to be caused by defective parts, we will provide free replacement parts,
excluding shipping costs.
If the 2 Year Warranty has expired or if you are not the original owner, you
will have to pay the cost of parts and shipping. This repair will be covered for
3 months, starting 7 days from the date of shipment.
The Repair Warranty will expire either at the end of the 3 month period, or at
the expiration of the original 2 -Year Warranty, whichever is later.
30 DAY RETURN POLICY
If a material defect is found or if the Parkit360 has failed to perform to your
expectations, return it within 30 days of the date of sale for a refund, less the
flat shipping cost of $250 and 20% restocking fee.
1. Call us at 1-888-926-5517 EXT.1 to let us know about your return.
Please provide us with your Sales Receipt or Online Order number.
2. Our staff will provide you with an RMA# that must be written on the box
prior to sending. If your Unit came with a Battery Box, please keep it. This
accessory does not need to be returned.
3. Tell us when the package is ready. Our staff will provide you with a Shipping
Label that must be affixed to the box prior to drop off at your nearest FedEx
Depot. If you are unable to drop off the Unit, Pick-Up can be arranged.
4. Receive your refund minus the shipping and restocking fee once the Dolly
arrives at our warehouse.
EXCLUSIONS AND LIMITATIONS
The 2 Year Warranty and 30 Day Return Policy do not cover:
• Normal wear and tear of the Parkit360 from use
• Shipping Costs for Returns / Repairs
• Customer Neglect and Improper Use or Storage of the Parkit360
• Modified Dollies, or if the Serial Number has been altered or removed
