24
GB/IE/NI/CY/MT
Warranty and service information
• Warranty and service
information
Warranty from Creative Marketing &
Consulting GmbH
Dear Customer,
The warranty for this equipment is 3 years
from the date of purchase. In the event
of product defects, you have legal rights
against the retailer of this product. Your
statutory rights are not affected in any way
by our warranty conditions, which are
described below.
• Warranty conditions
The warranty period begins on the date of
purchase. Please retain the original sales
receipt. This document is required as your
proof of purchase.
Should this product show any defect in mate-
rials or manufacture within 3 years from the
date of purchase, we will repair or replace
it – at our discretion – free of charge.
This warranty service requires that you retain
proof of purchase (sales receipt) for the
defective device for the three year period
and that you briefl y explain in writing what
the fault entails and when it occurred.
If the defect is covered by our warranty, we
will repair and return your product or send
you a replacement. The original warranty
period is not extended when a device is
repair or replaced.
• Warranty period and
statutory claims for defects
The warranty period is not extended by the
guarantee. This also applies to replaced
and repaired parts. Any damages or defects
detected at the time of purchase must be
reported immediately after unpacking.
Any incidental repairs after the warranty
period are subject to a fee.
• Extent of warranty
This device has been manufactured accord-
ing to strict quality guidelines and carefully
inspected before delivery.
The warranty applies to material and
manufacturing defects only. This warranty
does not extend to product parts, which are
subject to normal wear and tear and can
thus be regarded as consumable parts, or
for damages to fragile parts, e.g. switches,
rechargeable batteries or parts made
from glass.
This warranty is voided if the product
becomes damaged or is improperly used or
maintained. For proper use of the product,
all of the instructions given in the operating
instructions must be followed precisely. If the
operating instructions advise you or warn
you against certain uses or actions, these
must be avoided in all circumstances.
The product is for
professional
use only and
is not intended for commercial or trade use.
The warranty becomes void in the event of
misuse and improper use, use of force, and
any work on the device that has not been
carried out by our authorised service branch.
• Processing of warranty
claims
To ensure prompt processing of your claim,
please follow the instructions given below.
Please retain proof of purchase and the
article number (e.g. IAN) for all inquiries.
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