PARKZONE Ember2 BNF, Instruction Manual

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Warranty Period:

Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the Products 

purchased (the “Product”) will be free from defects in materials and  

workmanship at the date of purchase by the Purchaser. 

Limited Warranty

(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not 

transferable. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS  

WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.  This 

warranty covers only those Products purchased from an authorized Horizon 

dealer. Third party transactions are not covered by this warranty. Proof of 

purchase is required for warranty claims. Further, Horizon reserves the right to 

change or modify this warranty without notice and disclaims all other warranties, 

express or implied. 

(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION, 

EXPRESS OR IMPLIED, ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR 

FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE  

PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT 

THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE 

PURCHASER’S INTENDED USE.

(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall be that Horizon 

will, at its option, (i) repair or (ii) replace, any Product determined by Horizon 

to be defective. In the event of a defect, these are the Purchaser’s exclusive 

remedies. Horizon reserves the right to inspect any and all equipment involved 

in a warranty claim. Repair or replacement decisions are at the sole discretion of 

Horizon. This warranty does not cover cosmetic damage or damage due to acts 

of God, accident, misuse, abuse, negligence, commercial use, or modification of 

or to any part of the Product. This warranty does not cover damage due to  

improper installation, operation, maintenance, or attempted repair by anyone 

other than Horizon. Return of any goods by Purchaser must be approved in 

writing by Horizon before shipment.

Damage Limits:

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR  

CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR  

COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT, 

WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, 

OR STRICT LIABILITY.   Further, in no event shall the liability of Horizon exceed 

the individual price of the Product on which liability is asserted. As Horizon has 

no control over use, setup, final assembly, modification or misuse, no liability 

shall be assumed nor accepted for any resulting damage or injury. By the act of 

use, setup or assembly, the user accepts all resulting liability.

If you as the Purchaser or user are not prepared to accept the liability associated 

with the use of this Product, you are advised to return this Product immediately 

in new and unused condition to the place of purchase.

Law:  These Terms are governed by Illinois law (without regard to conflict of law 

principals).   

Safety Precautions:

This is a sophisticated hobby Product and not a toy. It must be operated with 

caution and common sense and requires some basic mechanical ability. Failure 

to operate this Product in a safe and responsible manner could result in injury or 

damage to the Product or other property. This Product is not intended for use by 

children without direct adult supervision. The Product manual contains  

instructions for safety, operation and maintenance. It is essential to read and  

follow all the instructions and warnings in the manual, prior to assembly, setup 

or use, in order to operate correctly and avoid damage or injury.

Questions, Assistance, and Repairs:

Your local hobby store and/or place of purchase cannot provide warranty  

support or repair. Once assembly, setup or use of the Product has been started, 

you must contact Horizon directly. This will enable Horizon to better answer your 

questions and service you in the event that you may need any assistance. For 

questions or assistance, please direct your email to  

productsupport@horizonhobby.com, or call 877.504.0233 toll free to speak to a 

service technician.

Inspection or Repairs

If this Product needs to be inspected or repaired, please call for a Return 

Merchandise Authorization (RMA). Pack the Product securely using a shipping 

carton. Please note that original boxes may be included, but are not designed to 

withstand the rigors of shipping without additional protection. Ship via a carrier 

that provides tracking and insurance for lost or damaged parcels, as Horizon is 

not responsible for merchandise until it arrives and is accepted at our facility. A 

Service Repair Request is available at www.horizonhobby.com on the “Support” 

tab. If you do not have internet access, please include a letter with your  

complete name, street address, email address and phone number where you 

can be reached during business days, your RMA number, a list of the included 

items, method of payment for any non-warranty expenses and a brief summary 

of the problem. Your original sales receipt must also be included for warranty 

consideration. Be sure your name, address, and RMA number are clearly written 

on the outside of the shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your original sales receipt verifying 

the proof-of-purchase date. Provided warranty conditions have been met, your 

Product will be repaired or replaced free of charge. Repair or replacement  

decisions are at the sole discretion of Horizon Hobby.  

Non-Warranty Repairs 

Should your repair not be covered by warranty the repair will be completed and 

payment will be required without notification or estimate of the expense unless 

the expense exceeds 50% of the retail purchase cost.  By submitting the item 

for repair you are agreeing to payment of the repair without notification.   

Repair estimates are available upon request.  You must include this request 

with your repair.  Non-warranty repair estimates will be billed a minimum of ½ 

hour of labor. In addition you will be billed for return freight. Please advise us of 

your preferred method of payment. Horizon accepts money orders and cashiers 

checks, as well as Visa, MasterCard, American Express, and Discover cards. If 

you choose to pay by credit card, please include your credit card number and