EN
Limited Warranty
What this Warranty Covers -
Horizon Hobby, Inc. (“Horizon”) warrants to the
original purchaser that the product purchased (the “Product”) will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered -
This warranty is not transferable and does not cover
(i) cosmetic damage, (ii) damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use, installation, operation or
maintenance, (iii) modification of or to any part of the Product, (iv) attempted
service by anyone other than a Horizon Hobby authorized service center, (v)
Product not purchased from an authorized Horizon dealer, or (vi) Product not
compliant with applicable technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER
WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WAR-
RANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY ALONE
HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE REQUIRE-
MENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy -
Horizon’s sole obligation and purchaser’s sole and
exclusive remedy shall be that Horizon will, at its option, either (i) service,
or (ii) replace, any Product determined by Horizon to be defective. Horizon
reserves the right to inspect any and all Product(s) involved in a warranty claim.
Service or replacement decisions are at the sole discretion of Horizon. Proof of
purchase is required for all warranty claims. SERVICE OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLU-
SIVE REMEDY.
Limitation of Liability -
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall
the liability of Horizon exceed the individual price of the Product on which
liability is asserted. As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor accepted for any
resulting damage or injury. By the act of use, setup or assembly, the user ac-
cepts all resulting liability. If you as the purchaser or user are not prepared to
accept the liability associated with the use of the Product, purchaser is advised
to return the Product immediately in new and unused condition to the place of
purchase.
Law -
These terms are governed by Illinois law (without regard to conflict of
law principals). This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Horizon reserves the right to
change or modify this warranty at any time without notice.
WARRANTy SERVICES
Questions, Assistance, and Services -
Your local hobby store and/or place
of purchase cannot provide warranty support or service. Once assembly, setup
or use of the Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your questions
and service you in the event that you may need any assistance. For questions
or assistance, please visit our website at www.horizonhobby.com, submit a
Product Support Inquiry, or call 877.504.0233 toll free to speak to a Product
Support representative.
Inspection or Services -
If this Product needs to be inspected or serviced and
is compliant in the country you live and use the Product in, please use the Ho-
rizon Online Service Request submission process found on our website or call
Horizon to obtain a Return Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please note that original boxes may
be included, but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking and insurance for
lost or damaged parcels, as Horizon is not responsible for merchandise until it
arrives and is accepted at our facility. An Online Service Request is available at
http://www.horizonhobby.com/content/_service-center_render-service-center.
If you do not have internet access, please contact Horizon Product Support
to obtain a RMA number along with instructions for submitting your product
for service. When calling Horizon, you will be asked to provide your complete
name, street address, email address and phone number where you can be
reached during business hours. When sending product into Horizon, please
include your RMA number, a list of the included items, and a brief summary of
the problem. A copy of your original sales receipt must be included for war-
ranty consideration. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with
a LiPo battery, please contact the appropriate Horizon Product Support
office.
Warranty Requirements - For Warranty consideration, you must include
your original sales receipt verifying the proof-of-purchase date.
Provided
warranty conditions have been met, your Product will be serviced or replaced
free of charge. Service or replacement decisions are at the sole discretion of
Horizon.
Non-Warranty Service - Should your service not be covered by warranty,
service will be completed and payment will be required without notifica-
tion or estimate of the expense unless the expense exceeds 50% of the
retail purchase cost.
By submitting the item for service you are agreeing
to payment of the service without notification. Service estimates are avail-
able upon request. You must include this request with your item submitted for
service. Non-warranty service estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return freight. Horizon accepts money
orders and cashier’s checks, as well as Visa, MasterCard, American Express,
and Discover cards. By submitting any item to Horizon for service, you are
agreeing to Horizon’s Terms and Conditions found on our website http://www.
horizonhobby.com/content/_service-center_render-service-center.
NOTICE: Horizon service is limited to Product compliant in the country
of use and ownership. If non-compliant product is received by Horizon
for service, it will be returned unserviced at the sole expense of the
purchaser.
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