47
Touch screen symptoms
Symptom
Corrective Procedure
•
Touchscreen does not
function
•
No virtual mouse
•
Cursor doesn’t follow when
touching the screen
1. Install and run the touchscreen calibration program from the driver
CD.
2. Reseat the panel cable.
3. Reseat the touchscreen board-to-touch panel cable.
4. Replace the touch control board.
5. Replace the touch panel.
Power symptoms
Symptom
Corrective Procedure
•
Power shuts down unexpectedly
•
Cannot turn the system on
1. Reseat the power AC adapter cable.
2. Reseat the power AC adapter.
3. Replace the mainboard.
•
Cannot turn the system off
1. Hold down the power button for four seconds.
2. Replace the mainboard.
Network symptoms
Symptom
Corrective Procedure
•
Cannot access LAN
1.
Confirm that network hub/switch (if present) is functioning
correctly.
2. Reseat the RJ-45 cable.
3.
Confirm green and orange LED activity of the RJ-45 jack.
4. Check the network TCP/IP settings.
5. Remove and reinstall the driver.
6. Replace the network cable.
7. Replace the mainboard.
Summary of Contents for PT-6212-EB
Page 1: ...All in one POS Terminal PT 6212 EB Service Manual...
Page 2: ......
Page 8: ...vi...
Page 45: ...37 4 When installation is completed click Finish...
Page 60: ...52 C H A P T E R 4 L O C AT I N G T H E P R O B L E M...
Page 72: ...64 C H A P T E R 5 R E P L A C I N G F I E L D R E P L A C E A B L E U N I T S F R U s...
Page 73: ...65 APPENDIX PART LIST AND SPECIFICATION Figure 6 1 Exploded diagram main parts...
