24
Troubleshooting
My pet does not respond
when I press a button.
•
Make sure the Receiver Collar has been turned on.
•
If your range has reduced from the first time you used the Remote
Train
ing Collar
, the battery(s) may be low in either the Remote
Transmitter
or
Receiver Collar.
•
Many factors can impact the amount of range you have with the
Remote
Train
ing
Collar
. For a list of these factors, see “How the System Works”.
•
Test the Receiver Collar. See “Test Light Instructions” for details.
•
Increase the Stimulation Level. Refer to “Find the Best Stimulation
Level For Your Pet” for more information.
•
Make sure the Receiver Collar’s Contact Points are placed snugly against
your pet’s skin. Refer to “Fit the Receiver Collar” for more information.
The Receiver Collar will
not turn on.
•
Check that two (2) LR03 AAA batteries have been installed properly.
See “To Insert and Remove the Batteries.”
The Receiver Collar is not
responding to the Remote
Transmitter.
•
Verify the Receiver Collar is on.
•
If the Indicator Light does not come on when any button is pressed
on the Transmitter, ensure that the batteries are inserted properly.
•
If the first two solutions did not resolve your problem, see “To Pair the
Remote Transmitter and the Receiver Collar.”
Test Light Instructions
1. Turn the Receiver Collar on.
2. Hold the Test Light Contacts to the Contact Points.
3. Press the Stimulation Button on the Remote Transmitter.
4. The Test Light will flash. Note: At higher Stimulation
Levels, the Test Light will flash brighter.
5. Turn the Receiver Collar off.
Save the Test Light for future testing. Note: If the Test Light
does not flash, replace the batteries and re-test. If Test Light
still does not flash, contact
us
for
Customer
Service.
Shenzhen Wellturn Technology
Co., Ltd
Patpet
®
