Users
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SIPxNano IP-PBX Getting Started Guide
3 • Users
Aliases
Unlike User IDs and extensions, SIPxNano aliases do not need to be unique. End users cannot use an alias to
log in to the SIPxNano interface or the phone top interface.
You can set up zero, one, or more aliases for a user. Because they are not unique, you can use an alias to associ-
ate a single identifier with several different users. For example, you can assign an alias of “sales” to each of the
users in the sales department.
Note
For the entity “sales” to have a dedicated voicemail inbox, you must set up a
separate SIPxNano user with a User ID of sales and a unique extension. An
end user can then use the extension to access voicemail for the sales user.
Another example of an alias is one that resembles an email address, which callers from VoIP phones may find
easier to remember than a phone number. That is, for a user with a SIPxNano User ID of 2435 and an email
address of
rsherman@example.com
, you might supply an alias of
rsherman
. Callers from PSTN phones could
dial 2435; callers from SIP phones could dial the SIP URL
sip:rsherman@SIPxNano.example.com
(or
sip:rsh-
erman@example.com
, using the correct domain for your SIPxNano server).
When you set up an alias for a User ID, SIPxNano automatically adds it to the Alias database. The components
of the Comm Server use the Alias database to route incoming calls.
