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SmartNode 5501

Enterprise Session Border Controller

User Manual

Sales Office:

 

+1 (301) 975-1000

Technical Support:

 

+1 (301) 975-1007

E-mail:

 

support@patton.com

WWW:

 

www.patton.com

Part Number: 

07MSN5501-UM, Rev. C

Revised: 

January 25, 2019

This is a Class A device and is not intended for use in a residential environment.

REGULATORY MODEL NUMBER: 13269D4-001

Summary of Contents for SmartNode 5501

Page 1: ...ffice 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Part Number 07MSN5501 UM Rev C Revised January 25 2019 This is a Class A device and is not intended f...

Page 2: ...h license Patton Electronics warrants all SmartNode extender components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date...

Page 3: ...19 3 SmartNode Installation 21 4 Initial Configuration 26 5 Contacting Patton for Assistance 31 A Compliance Information 34 B Specifications 36 C Cabling 40 D Port pin outs 44 E SmartNode 5501 Factory...

Page 4: ...n 21 Planning the Installation 22 Site log 22 Network information 22 Network Diagram 22 IP related information 22 Software tools 23 Power source 23 Location and mounting requirements 23 Installing the...

Page 5: ...Processing signalling dependent 37 Fax and modem support 37 Voice Signalling 37 Voice Routing Session Controller 38 IP Services 38 Management 38 System 39 Physical 39 C Cabling 40 Introduction 41 Ser...

Page 6: ...ode 5501 User Manual Table of Contents 2 Title 54 3 Term 54 4 Grant of License 54 5 Warranty 55 6 Termination 55 7 Notices 55 8 Other Licenses 55 9 Unenforceable Provisions 56 10 Governing Law 56 11 W...

Page 7: ...e SmartNode to your Laptop PC 27 7 Connecting the SmartNode to the network 29 8 Connecting a serial terminal 41 9 Typical Ethernet straight through cable diagram for 10 100Base T 42 10 Typical Etherne...

Page 8: ...e site log entries 22 5 Factory Default IP Address and Network Mask Configuration 28 6 10 100 Base T RJ 45 socket 45 7 1000Base T RJ 45 Socket 46 8 Results from pressing the Reset button 50 9 Using th...

Page 9: ...page 21 provides quick start hardware installation procedures Chapter 4 on page 26 provides quick start procedures for configuring the SmartNode eSBC Chapter 5 on page 31 contains information on conta...

Page 10: ...follow the instructions to avoid property damage caused by electric shock The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage Th...

Page 11: ...verwendet wird sollte h chstens 3 Meter vom Ger t entfernt und leicht zug nglich sein sowie durch einen den rtlichen regulatorischen Anforderungen entsprechenden Schutzschalter abgesichert sein F r mi...

Page 12: ...he left right front and rear of the SmartNode device for proper ventilation Table 1 General conventions Convention Meaning Garamond blue type Indicates a cross reference hyperlink that points to a fig...

Page 13: ...501 User Manual SN The leading SN on a command line represents the nodename of the SmartNode An hash sign at the beginning of a line indicates a comment line Table 1 General conventions Continued Conv...

Page 14: ...14 Chapter 1 General Information Chapter contents SmartNode 5501 Overview 15 SmartNode 5501 Rear Panel 15 Ports descriptions 16 SmartNode 5501 Front Panel 17...

Page 15: ...ncluding SIP TLS Non transcoded SIP calls Supports 4 SIP to SIP calls and can be license upgraded to a total of 200 addi tional cost Transcoded SIP calls from 4 up to 16 licenses to be purchased at ad...

Page 16: ...0 host port see figure 2 to connect a USB 3G 4G Cellular Modem A list of supported USB Models can be found in the release notes and in the Software Configuration Guide Console Used for service and ma...

Page 17: ...Overview 17 SmartNode 5501 User Manual 1 General Information SmartNode 5501 Front Panel Figure 3 SmartNode 5501 front panels Figure 3 shows SmartNode 5501 LEDs the LED definitions are listed in table...

Page 18: ...up and running VoIP Link On indicates the gateway is registered to a SIP server or a SIP device has registered to the SN5501 Off indicates the unit is not configured or registered or has no active di...

Page 19: ...19 Chapter 2 Applications Overview Chapter contents Introduction 20 Typical Application 20...

Page 20: ...SmartNode applications can be found online at http www patton com session border controller Typical Application The SN5501 enables universal SIP trunking and provides features like IP routing redunda...

Page 21: ...on 22 Network Diagram 22 IP related information 22 Software tools 23 Power source 23 Location and mounting requirements 23 Installing the Patton SmartNode eSBC 23 Placing the SmartNode device 23 Insta...

Page 22: ...clude information such as listed in table 4 Network information Network connection considerations that you should take into account for planning are described for several types of network interfaces i...

Page 23: ...s easy access to cables Allow sufficient space at the rear of the chassis for cable connections Additionally you should con sider the need to access the unit for future upgrades and maintenance Instal...

Page 24: ...n outs on page 44 Connecting the Power Supply Do the following to connect the main power to the Model SN5501 Note Do not connect the power cord to the AC Mains at this time 1 Insert the female end of...

Page 25: ...e green Power LED is lit see figure 5 Blinks fast during bootloader phase and blinks slow during boot process of Trinity Software Becomes solid when the system is up and running Congratulations you ha...

Page 26: ...27 Connecting the SmartNode to Your Laptop PC 27 Configure the Desired IP Address 28 Factory default IP Settings 28 Login 28 Changing the WAN IP address 28 Connecting the SmartNode to the Network 29...

Page 27: ...ps blinking and stays lit constantly Now the SmartNode is ready The SmartNode 5501 is equipped with Auto MDX Ethernet ports so you can use straight through cables for host or hub switch connections se...

Page 28: ...et session displays the login screen Type the factory default login admin and leave the password empty Press the Enter key after the password prompt login admin password Enter 192 168 1 1 After you ha...

Page 29: ...sary to reboot the device when changing any configuration parameter 172 16 1 99 if ip WAN copy running config startup config 172 16 1 99 if ip WAN The SmartNode can now be connected to your network Co...

Page 30: ...configuration as described in the configuration note to your network remember to modify the IP address and copy the modified configuration to a TFTP server The SmartNode can now load its configuration...

Page 31: ...ntact information 32 Contacting Patton Technical Services for Free Support 32 Warranty Service and Returned Merchandise Authorizations RMAs 32 Warranty coverage 32 Out of warranty service 33 Returns f...

Page 32: ...gram Note If you purchased your equipment from a Patton Electronics reseller ask your reseller how you should proceed with warranty service It is often more con venient for you to work with your local...

Page 33: ...be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for...

Page 34: ...34 Appendix A Compliance Information Chapter contents Compliance 35 EMC 35 Safety 35 Radio and TV Interference FCC Part 15 35 EC Declaration of Conformity 35 Authorized European Representative 35...

Page 35: ...ables try to correct the interference by one or more of the following measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving eq...

Page 36: ...tions Chapter contents DSP 37 Data Connectivity 37 Voice Processing signalling dependent 37 Fax and modem support 37 Voice Signalling 37 Voice Routing Session Controller 38 IP Services 38 Management 3...

Page 37: ...22 64 kbps G 726 ADPCM 16 24 32 40 kbps G 723 1 5 3 or 6 3 kbps G 729ab 8kbps Transparent ISDN data G 168 echo cancellation 128ms DTMF detection and generation Carrier tone detection and generation Si...

Page 38: ...ression number manipulation functions Replace numbers Add remove digits Pattern matching and replacement IP Services IPv4 router IPv6 basic functionalities Programmable static routes and policy routin...

Page 39: ...vate MIB Built in diagnostic tools trace debug Secure Auto provisioning System Dual Core CPU Broadcom BCM53012 operating at 1GHz Memory 256 Mbytes DRAM 128 Mbytes Flash Physical Dimensions 8 2 x 1 3H...

Page 40: ...40 Appendix C Cabling Chapter contents Introduction 41 Serial Console 41 Ethernet 42...

Page 41: ...al terminal over its serial console port as depicted in figure 8 Figure 8 Connecting a serial terminal Console Connection settings 19200 Bps 8bits no parity 1stop bit flow control off Note See section...

Page 42: ...s switches PCs or other devices Note Connecting both Ethernet ports to the same switch will only work is the switch has separate ARP table for each connection Figure 9 Typical Ethernet straight throug...

Page 43: ...Ethernet 43 SmartNode 5501 User Manual C Cabling Figure 10 Typical Ethernet straight through cable diagram for 1000Base T...

Page 44: ...44 Appendix D Port pin outs Chapter contents Introduction 45 Console port 45 Ethernet 45...

Page 45: ...r the ports of the SmartNode Console port Figure 11 EIA 561 RJ 45 8 pin port Note N C means no internal electrical connection Console Connection Settings 19200bps 8 bits no parity 1 stop bit flow cont...

Page 46: ...Ethernet 46 SmartNode 5501 User Manual D Port pin outs Table 7 1000Base T RJ 45 Socket Pin Signal 1 TRD0 2 TRD0 3 TRD1 4 TRD1 5 TRD2 6 TRD2 7 TRD3 8 TRD3...

Page 47: ...47 Appendix E SmartNode 5501 Factory Configuration Chapter contents Introduction 48...

Page 48: ...factory configuration settings for SmartNode 5501 can be obtained with the following command through the CLI login admin password Enter 192 168 1 1 show config shipping config Refer to Chapter 4 Init...

Page 49: ...ons Chapter contents Introduction 50 Resetting the SmartNode device when it is operating and the Power LED is lit 50 Resetting the SmartNode device when it is initially powered off 51 Very exceptional...

Page 50: ...on Resetting the SmartNode device when it is operating and the Power LED is lit on page 50 Troubleshoot the SmartNode device if it is not booting properly see section Resetting the SmartNode device wh...

Page 51: ...properly see section Very exceptional case minimal config recovery Very exceptional case minimal config recovery If after performing the procedure in section Resetting the SmartNode device when it is...

Page 52: ...erased then the device will boot The following procedure is NOT standard and is NOT to be used to perform a factory reset It should ONLY be used as a last resort for a minimal recovery of the device...

Page 53: ...ent Chapter contents End User License Agreement 54 1 Definitions 54 2 Title 54 3 Term 54 4 Grant of License 54 5 Warranty 55 6 Termination 55 7 Notices 55 8 Other Licenses 55 9 Unenforceable Provision...

Page 54: ...re but are standard commercial software Except for the license use rights otherwise expressly provided in this Agreement no right title or interest in Patton Licensed Products is granted hereunder Lic...

Page 55: ...ing all copies of the licensed Program s B Patton Electronics Company may terminate this Agreement should End User violate any of the provi sions of section 4 Grant of License on page 54 C Upon termin...

Page 56: ...rrevocably submits to the exclusive jurisdiction of the courts of the State of Maryland USA for any dispute arising under or relating to this agreement and waives user s right to institute legal proce...

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