MAINTENANCE
Daily Maintenance:
For the safe use of the iron, check the
following daily:
• Check the cord and surface of the cord. Never use if
any parts are cracked, split, torn, or damaged.
• Check the plug and never use if cracked, split, or damaged.
• Check the plug pins and never use if transformed
or damaged.
• Check the controller and do not use if cracked, split,
broken, or damaged.
• When not in use, clean and dry the entire iron and store in
a cool, dry place.
When ready to use, follow the directions for daily maintenance.
Daily Cleaning:
To keep the plates clean, unplug the iron from
the power source. Once the plates are cool, wipe them down
after each use with a hot, damp towel.
WARNING:
Do not wipe the iron with thinner, benzene, gasoline,
lamp oil, and other solvents or chemicals, as that may cause
accidents or malfunction, or damage the iron and void the
warranty.
Defects and Malfunction
• Read all contents of the warranty completely and
carefully before contacting the salon, the distributor, or
pmprotools@paulmitchell.com/1-888-522-8622.
• The iron is covered under limited warranty for 12 months
from the date of purchase.
• John Paul Mitchell Systems
®
is not responsible for damage
caused by misuse or due to operator accidents, such as
dropping the appliance on the floor.
WARRANTY
RETURN PROCEDURE
For all warranty issues, please call 1-888-522-8622 or email
us at pmprotools@paulmitchell.com for further instructions
and a return address.
WARRANTY GUIDE
IMPORTANT WARRANTY NOTICE
A purchase receipt is required for all warranty claims.
(Please read details below)
IMPORTANT: Warranty valid only when appliance is
purchased from an authorized Paul Mitchell
®
salon or
distributor. Warranty valid only for Express Ion Smooth
®
+.
Terms and conditions may vary depending on salon/
authorized retailer’s individual exchange or return policy.
LIMITED 12-MONTH WARRANTY
Our 12-month warranty covers tools within the U.S. (Alaska,
Hawaii, Puerto Rico, and Continental U.S.) and Canada only, and
only when purchased from an authorized Paul Mitchell
®
salon or
distributor.
The Paul Mitchell
®
Pro Tools
™
warranty covers the appliance
against defects in material or workmanship for 12 months from
the date of purchase.
Sorry, no refunds will be given.
