Chapter 4
How to Do Transaction
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without prior written permission from PAX.
.
38
4.1.9
Credit Void Forced
Note
A FORCED sale can be VOIDED if the transaction is in the current open
batch. A VOID/FORCED does remove any
hold on the customer’s
open-to-buy.
Example:
X planned to go to Hawaii to and he had booked a room at a
hotel through Voice Auth. After arriving in Hawaii he goes to the Hotel
and the checks in. The Clerk runs a Credit Forced transaction and
Checks X into the Hotel. As X is heading to his room, a call comes and
he has to go back to US. X goes back to the front desk and informs the
Clerk that he has to check out and he would like his money back. The
clerk does a Credit Void Forced transaction to return the money to X
’s
credit account. Then X goes back to US.
S
TEP
A
CTION
D
ISPLAY
1.
From the Idle prompt use the
[UP/DOWN]
or
[SHORTCUT]
button until V/FRCD displays.
1.1 3
If Void Forced is password protected, the terminal
will prompt for the manager password. When
prompted, enter the password and then press
[ENTER]
.
2.
Swipe the credit card or key in the account number and expiration date
manually.
2.1 2
.
1
If the security for
Card Manually Entry
is on, the
terminal will prompt for the manager password.
When prompted, enter the password and then
press
[ENTER]
.
3.
Input the transaction # to be voided.
ENTER PASSWORD:
ENTER PASSWORD:
INPUT ACCOUNT
CREDIT
V/FRCD
____________________
Enter Trans #:
12
______________________
