Chapter 4
How to Do Transaction
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
15
4.1.2
Credit Return
Note
A Credit RETURN is the reversal of an approved and settled
transaction. A RETURN issues credit to the customer’s credit card. If
the transaction has not already been settled, a VOID should be
processed.
Example:
X bought a cellphone from Y
’s shop in the previous day. But
he found that cellphone does not work well. So he went ot Y
’s shop to
return the cellphone and wanted Y to return his money. Y has done a
batch close so he cannot void that transaction, he should do a Credit
Return to return money to X
’s Credit card account. X deliver his credit
card to Y. Y process a Credit Return transaction. Then, X gives the
cellphone back to Y and Y give the credit card to X.
X-Credit card holder; Y-Merchant of shop
S
TEP
A
CTION
D
ISPLAY
1.
From the Idle prompt use the
[UP/DOWN]
or
[SHORTCUT]
button until RETURN displays.
2.
Swipe the credit card or key in the account number and expiration date
manually.
3.
If the security for
Card Manually Entry
is on, the
terminal will prompt for the manager password.
When prompted, enter the password and then
press
[ENTER]
.
4.
Manually keying the full account number then
press
[ENTER]
. The account number must be
between 13-16 digits.
5.
Enter the four-digit expiration date in MMYY
format then press
[ENTER]
.
6.
This is a feature of the
Secure Card
.
When prompted, enter the corresponding digits
then press
[ENTER]
.
INPUT ACCOUNT
CREDIT
RETURN
ENTER PASSWORD:
CREDIT RETURN
5555
_____________________
Exp. Date:
MMYY
___________________
Last 4 Digits:
___________________
