AN1181-US
Net2
7
PaxLock Mortise
The edge of the PaxLock Mortise or handle is
clipping the door frame when opening and
closing the door.
The PaxLock Mortise will not sit flush against
the door when installed.
If this occurs, it may be a result of the backset
on the lock case being too low. We recommend
a minimum measurement of 2¹/₈" to be
suitable for most doors. The lockcase will need
replacing with one with an increased backset
measurement if this is the case.
The through door holes must be 5/16"
diameter and the central follower must have
at least 15/16" clearance around it. If this is not
the case it will need correcting before installing
the PaxLock Mortise.
The through door cables have sheered when
installing the handle assembly.
There is free play in the handles.
The PaxLock Mortise is not responding when I
present a token
This may be because the door is too narrow
for the bolts that have been used. Refer to the
template for the correct bolt and spindles sizes
for each door thickness.
It is important the grub screws on both handles
are fully tightened to remove any free play.
Make sure the secure side handle assembly is
installed. This is required for the PaxLock Mortise
to function.
The door is hitting the wall when opened.
Door seals installed post install are applying too
much pressure to the latch and deadbolt.
The door rubs against the frame/floor when
opened.
It is important that a door stop is installed to
prevent the handle hitting a wall or object
when the door is opened fully. Failure to do this
can damage the PaxLock Mortise when swung
open.
Door seals must be routed into the frame to
prevent excessive force on the latch when the
door is closed. The strike plate may need to
be moved if seals have been installed without
accounting for the tolerance needed.
The door or frame may need shaving down to
ensure smooth operation.
Door Hardware
