Confidential
Page 2
4/23/2008
Table of Contents
Table of Contents ............................................................................................................................................... 2
PC-EFTPOS Contact Details ............................................................................................................................. 2
Introduction ........................................................................................................................................................ 2
Using PC-EFTPOS with a POS ......................................................................................................................... 3
NAB Specific Details ......................................................................................................................................... 3
Terminal Functionality Supported by NAB ....................................................................................................... 3
PC-EFTPOS Overview ...................................................................................................................................... 4
PC-EFTPOS Hardware Installation ................................................................................................................... 5
PC-EFTPOS Software Installation .................................................................................................................... 7
Function Key Menus .......................................................................................................................................... 8
Standalone Mode ............................................................................................................................................. 10
System Timeouts .............................................................................................................................................. 12
PC-EFTPOS Generated Response Codes ........................................................................................................ 12
Bank Generated Response Codes .................................................................................................................... 15
Argent Error Codes .......................................................................................................................................... 17
Settlement Receipts and Options ..................................................................................................................... 19
Receipt Layouts ............................................................................................................................................... 22
Trouble Shooting ............................................................................................................................................. 24
Who to Contact for Help .................................................................................................................................. 26
PC-EFTPOS Contact Details
PC-EFTPOS office hours are Monday to Friday, 8:30am to 5:30pm EST.
PC-EFTPOS Reception:
Phone (02) 9998 9800
PC-EFTPOS Website:
http://www.pceftpos.com/
Support Website:
http://support.pceftpos.com/
General Enquiries Email:
support@pceftpos.com.au
Introduction
The PC-EFTPOS terminal allows online transactions to be processed for Debit Cards (Savings and Cheque
accounts), Credit Cards (Bankcard, Visa and MasterCard) and Charge Cards (American Express, Diners
Club and JCB)
The features of PC-EFTPOS include:
Process Purchases, Cashout, Refunds
Process Mail/Telephone Order Transactions
Integrate to POS
Standalone EFTPOS terminal (model NPT710 only)
PSTN, Argent ISDN or WAN communications