SeeGull
®
EX
flex
®
Reference Manual
PCTEL, Inc., RF Solutions
Page 19
Revision F
8.3. Calibration Notice
SeeGull EX
flex
Scanning Receiver is
calibrated at the factory. The calibration
data is stored in the internal non-volatile
memory in 1 dB steps for the whole input
signal dynamic range. Recalibration is
recommended every year in order to
maintain the specified accuracy levels. Re-
calibration is available as an optional
service from PCTEL RF Solutions Group.
The SeeGull EX
flex
Scanning Receiver is
calibrated for several sources of variations
including amplitude levels, ambient
temperature, input frequency, and internal
noise levels for narrow and wide channel
bandwidths. The calibration parameters are
stored as single values or arrays in the
scanning receiver
s’ non-volatile memory.
Automated test and calibration stations use
proprietary software which performs the
process with no or minimum human
intervention. The calibration process is
followed by a fully automated production
test. The test results are stored in a central
quality database and they are extracted and
used for periodic quality audits.
Every unit that passes the calibration and
test process successfully receives a
Certificate of Calibration. This Certificate is
shipped back with the unit.
The complexity of the calibration process
precludes field calibration. It is highly
recommended that
PCTEL’s scanning
receivers be returned to the factory annually
to maintain the units’ exceptional
measurement capability.
8.4. Return Material Authorization
Procedure for the SeeGull EX
flex
Scanning Receiver
All repairs must be performed by PCTEL in
accordance to the procedure outlined
below:
1. Complete the RMA form on the website
at:
http://rfsolutions.pctel.com/rfs_rma_form.cgi
Alternatively, you can provide the
information (your name and contact
information, the company’s name and
address, the serial number and protocol
of the unit, and a description of the
problem) via fax at +1 (301) 515-0037.
2. A response including an RMA number
and in-warranty or out-of-warranty
information will be provided within 24
hours, or the next working day.
3. Please ship the unit to:
PCTEL, Inc.
RF Solutions Group
Attn: RMA Coordinator
20410 Observation Drive
Suite 200
Germantown, MD 20876
+1 240.460.8833
4. Reference
PCTEL’s RMA number on all
shipping documentation.
NOTICE:
There are no user serviceable parts
inside the SeeGull EXflex Receiver.
Any
tampering with the components within the unit
will void any applicable warranties
.
Note:
Units shipped without an RMA number
may be returned to the customer without the unit
being repaired.
Note:
It is highly recommended to have the
SeeGull EXflex Scanning Receiver
recalibrated every year.
