3.1 General warranty information notice announcement
The 2X Series card printers are professionally designed to operate with minimum regular maintenance.
Therefore please do comply with the instructions given in below to ensure your printer unit is covered by
warranty condition.
IT’S IMPORTANT TO STAY COVERED BY YOUR WARRANTY
Any failure of the following required servicing and maintenance job
duties mentioned in this chapter may void the print head warranty.
The thermal print head (TPH) is an extremely sensitive as well as a wearing and tearing component. The life
expectancy is heavily depending on the presence of solids, dust or liquids in the environment, either on the print
head or cards. The frequency and quality of the cleaning and maintenance will not only extend the print head’s
life expectancy, but also maintain the output printed quality.
Use of non Pe2M original consumables/ribbons may affect the quality and reliability of print job, low quality
printed output and may also affect the printer’s physical functions. The manufacturer’s warranty does not cover
any physical damages, quality problems and print head warranty when using non Pe2M original consumables/ribbons.
3.2 Routine / Regular printer cleaning
Cleaning is required after 400 card sides have been printed.
Proactive reminder of cleaning is given by the driver, and it is required
to go with the instruction, or else the warranty on TPH may be invalid.
12
Chapter 3. Printer maintenance
