4.4
Printing problems
Nothing in action
• Check the printer driver to see if it is truly, well installed
• Check the printer power supply and USB cable
• Check the ribbon and card
• Print a demo chart
Printed a blank card
• Check the ribbon
• Check value A setting of “Printing Area” in the driver. To define value A as default to retry
• Check the card to see if it carters to the printers specification
Partial or incorrect printing
• Check the printer settings
• Check the interface cable and ribbon
• Make sue the printer’s cleaning roller is clean
• Check the printing card is clean
• Check the print head
Printed some small blemishes
• The card surface may be dirty or work on cleaning via dust arrestor
• Print head clogged
• Check the roller of dust arrester to see if there’s need to replace it
Printed horizontal white lines
• Check, if ribbon is fitted correctly
• Check, if printhead is dirty or damaged
Printed vertical white lines
• TPH may be impaired. Contact the distributor or dealer nearest to you for help
Printed blurred images
• Check the ribbon to see if is fitted correctly
• Check the print head to see if there’s need to do the cleaning
• Check the cleaning roller of dust arrester to see if there’s need to replace it
• Check, if card is compatible or not
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