4.5 Card jams
With 2Xl printers do not open the top cover! Instead please remove the
jammed card by the following instruction displayed on LCM control panel
of the printer before continuing the printing job.
• Do not open the printer cover.
• Turn the screw on the backside of the printer clockwise until the
card comes out.
• Now open the printer cover.
• Follow the instruction on the LCM control panel with three options:
Auto removal, Semi-auto removaland Manual removal.
Opening the top cover by force will result in severe printer damage.
During semi-auto removal and manual removal process,
please do not put your hands into the card printer.
You can also perform the following steps to prevent card jams:
• Do not print a card twice!
• Check the card thickness settings is correctly adjusted from the printer driver option and thickness gauge.
• Check the card thickness is fitted under specified specification in this manual.
• Check the cards are flat in horizontal position.
• Check the cards are not stuck together, and shuffle cards is required before loading.
Twist clockwise
Flathead
screwdriver
19
Chapter 4. Help Diagnosis