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If there are any problems during operation, please refer to the following table. If problems
cannot be solved as indicated under
Solution
, please contact your manufacturer.
Problem
Possible causes
Solution
Product does not
function
• Interrupted power supply
• Check the power supply
NO Sound
• Volume is very low
• External device is muted
• Adjust the volume
• Check and turn off mute on
the external device.
Poor audio quality
with Bluetooth
®
connection
• Poor Bluetooth
®
reception
• Move both devices closer
together or remove any
obstacles between.
No Bluetooth
®
connection
• The external device does
not support the profiles for
this product
• Bluetooth
®
function is disable
• Try to pair with another
external device.
• Enable the Bluetooth
®
function.
USB drive can’t be
read
• USB drive defect
• Data format not support.
• Insert a new USB drive
• Check the data format
Poor radio reception
quality
• Poor radio reception
• Place the product to
another place and adjust
the antenna again.
Remote control does
not function
• Battery in remote control
empty
• Replace battery in remote
control
Troubleshooting
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30/9/15 4:38 PM