59
TROUBLESHOOTING
Table 10.1 (cont.): Lockout Errors
Error
Number
Error Display
Corrective Action
7
FAN_ERROR_TOO_FAST
Fan runs too fast for more than 60 seconds
– Check for continuity through blower control harness, 5 pin connector to J4 connector on
control board. If continuity is not found, replace harness.
– Replace control if other actions do not correct issue.
8
RAM_ERROR
Internal software error. Replace Control.
9
WRONG_EEPROM_SIGNATURE
Contents of E2prom is not up to date. Replace Control.
10
E2PROM_ERROR
Wrong safety parameters in E2prom. Replace Control.
11
STATE_ERROR
Internal software error. Replace Control.
12
ROM_ERROR
Internal software error. Replace Control.
13
APS_NOT_OPEN
Check short in APS switch.
14
APS_NOT_CLOSED_IN_PRE_
PURGE
Blower not running & blocked air intake
– Check air filter for any blockages.
– Check air intakes for blockages.
15
MAX_TEMP_ERROR
Boiler supply temperature exceeded 195°F (90.5°C):
– Check operation of general, CH, DHW and anyother system pumps.
– Ensure sufficient flow through the heat exchanger.
– Check for blockages of flue passages in combustion chamber. Blockages can lead to
excess heat being trapped in the combustion chamber and cause delayed temperature rises.
- OR -
Thermal switch on the front burner plate has opened:
– Check target wall and burner door insulation for degradation.
– Look for signs of excessive recirculation of flue gases.
– Thermal switch is located top center of the burner door.
– Reset switch by pressing center button.
– Ensure connection sand wiring are secure and sound.
16
FLUE_GAS_ERROR
Flue Temperature exceeded the maximum flue temperature limit (192.2°F (89°C)).
– Lower system setpoint to decrease flue temperature.
– Check temperature delta across the boiler supply and return. A low delta will cause
increased flue temperatures due to poor energy transfer.
17
STACK_ERROR
Internal software error. Replace Control.
18
INSTRUCTION_ERROR
Internal software error. Replace Control.
19
ION_CHECK_FAILED
Internal software error. Replace Control.
20
FLAME_OUT_TOO_LATE
Flame still present 10 seconds after closing the gas valve.
– Check flame sensor for a short to ground. Replace sensor, sensor gasket or harness if short
is found.
– Check solenoid on gas valve for operation. Gas valve might not be closing properly.
Replace gas valve.
21
FLAME_BEFORE_IGNIT
Flame is detected before ignition.
– Check flame sensor for a short to ground. Replace sensor, sensor gasket or harness if short
is found.
22
TOO_MANY_FLAME_LOSS
Flame signal was lost 3 times during a single demand cycle.
– Remove flame sensor and check for white build-up. Clean sensor, re-install and attempt
ignition. If ignition still fails perform other actions listed here. Replace sensor. If sensor
appears cracked or bent, replace sensor.
– Confirm fuel pressure at the valve inlet when the valve is open. Low gas pressure can cause
flame failures. If another appliance is connected to the gas line, confirm gas pressure at the
gas valve when both appliances are in operation.
23
CORRUPTED_ERROR_NR
Error code RAM byte was corrupted to an unknown error codes. Replace control
25
TSUPPLY_DIFF_ERROR
The 2 supply sensors deviate too much for more than 60 seconds. Replace supply sensor.
Check supply sensor wiring and connectors.
29
PSM_ERROR
Internal software error. Replace control.
30
REGISTER_ERROR
Internal software error. Replace control.
32
T_EXCHANGE_DIFF_ERROR
The 2 exchange sensors deviate too much for more than 60 seconds. Check water flow.