Faults table
When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the points
in the following table.
Cause/Solution
Problem
Appliance is connected
to the power mains but
it does not work.
•
Make sure there is voltage in the power outlet and that the appliance
is switched on.
The compressor is operating for a longer time at low capacity (low energy
consumption / high efficiency). This is the most efficient form of operation.
The following factors can also influence the appliance’s operation:
Appliance cools con-
tinuously for a long
time.
•
The ambient temperature is too high.
•
The door has been opened for too long or too frequently.
•
The door is not closed properly.
•
The door does not seal properly (the seal is dirty, the door is misaligned
or the seal is damaged, etc.).
•
Too much fresh food has been put in at the same time.
•
Insufficient air circulation around the compressor and condenser.
Check that the ventilation around the appliance is sufficient (see the
separate installation instructions).
•
The sensor in the refrigerator is blocked by fresh food. Make sure that
air can circulate freely around the sensor (not applicable to all models).
Condensation on the
glass shelf above the
drawers in the refrigera-
tion compartment.
•
Open the humidity control slider (PKS25178).
•
Check that the door is closed properly and seals properly.
•
This is a temporary problem that cannot be avoided entirely in periods
of high ambient temperatures and high humidity. The problem disap-
pears when the temperature and humidity return to normal levels. We
recommend that you clean the drawers more frequently and occasion-
ally wipe off any drips.
•
Pack food in bags or other air-tight packaging.
Symbol
D
flashes.
•
The door has been opened for too long or too frequently.
•
The door does not seal properly (the seal is dirty, the door is misaligned
or the seal is damaged, etc.).
•
Too much fresh food has been put in at the same time.
You are trying to open the appliance’s door just after you have closed the
door. Then opening the door is difficult. When you open the door, cold air
escapes from the appliance and is replaced by warm air from the surround-
ings. As this air cools a slight vacuum is created that makes it more difficult
to open the door. The situation returns to normal after a few minutes, and
the door opens easily again.
Door does not open
easily.
Consult a service technician about LED lighting that is not working. You
may not try to repair LED lighting.
LED lighting does not
work.
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