Peloton GUIDE, User Manual

Page 1: ...USER MANUAL ...

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Page 3: ... TA B L E O F C O N T E N T S WARNINGS AND SAFET Y INSTRUCTIONS MEMBER SUPPORT MEET THE PELOTON GUIDE INSTALL ATION SETUP USING THE PELOTON GUIDE TAKING A CL ASS Class Plan Class Screen Self Mode Movement Tracker Strive Score Voice Control ACCOUNT TROUBLESHOOTING SET TINGS WARRANT Y USA Canada United Kingdom Australia 4 5 6 11 16 18 23 23 25 25 26 26 26 28 30 32 36 36 39 42 45 ...

Page 4: ...nder adult supervision and participating in a class that is specifically designed and labeled as appropriate for the user s age Only join and participate in classes or activities that are appropriate for the age and fitness level of all participants Do not disassemble Taking apart the Peloton Guide could create a risk of injury or electric shock Do not use Peloton Guide or any accompanying compone...

Page 5: ...l address associated with your Peloton account To find your Guide s serial number navigate to Settings System About DISTRIBUTED BY US CANADA Peloton Interactive Inc 441 9th Ave 6th Floor New York NY 10001 USA UK Peloton Interactive UK Limited 110 Long Acre Covent Garden London WC2E 9LH United Kingdom GERMANY Peloton Interactive Deutschland GmbH c o WeWork Neue Schönhauser Str 3 5 Neue Schönhauser ...

Page 6: ...POWER CABLE PELOTON GUIDE MOUNT REMOTE AND AAA BAT TERIES POWER ADAPTER plug varies by region HDMI CABLE M E E T T H E P E L O T O N G U I D E WHAT S IN THE BOX Meet the Peloton Guide 6 ...

Page 7: ...tons Select Volume buttons Back Menu Play Pause Camera Cover Camera Power Input HDMI Output Microphone Switch Status Light M E E T T H E P E L O T O N G U I D E Meet the Peloton Guide 7 Press to release battery cover ...

Page 8: ...w Energy BLE BLE remote control with 20ft 6 1m range 12 megapixel front facing camera with privacy slider 2 microphone top facing array with on off switch WiFi 802 11 a b g n ac REQUIREMENTS TV HDMI Port 4K or 1080p screen resolution recommended Network 2 4GHz or 5GHz WiFi 15mbps download speed recommended Note Wired networks and hidden networks are not supported POWER Power adapter input AC 100 2...

Page 9: ...r pour liquid directly on the Guide Never allow liquid to drip into any opening on the Guide REMOTE CONTROL USING THE REMOTE Use the arrow buttons to navigate Use the select button to choose a class or feature Many TVs will allow the Guide remote to control TV volume To set up TV volume controls go to Settings Remote Calibrate Volume Buttons Use to pause or resume an on demand class Use to return ...

Page 10: ...our remote is within 20ft 6 1m of the Guide and press and hold the and buttons for 4 seconds REPL ACING THE REMOTE BAT TERIES WARNINGS AND SAFET Y INFORMATION Do not expose batteries to heat or moisture Do not use batteries that appear to be damaged or leaking Dispose of used batteries promptly and replace only with new batteries of the same type and model number Keep batteries out of reach of chi...

Page 11: ...y If you plan to work out with others you will need to be an arm s length away from them at all times When working out with others note that y Movement Tracker will not support multiple users y Only the logged in user will receive credit for the class ANGLE Put the Guide somewhere where the camera can capture your entire body with your arms raised y A height of 3 to 6 feet 0 9 to 1 8m from the gro...

Page 12: ...of movement visible to the camera including mirrors televisions and doorways to high traffic areas y Choose workout clothes that contrast with your background If you fade into the background the Guide could have trouble finding you NOISE Voice commands work best when the microphone hears your voice without interference y Ensure no speakers are pointed directly at the Guide or located within 1ft 30...

Page 13: ...V anchored to a wall Installing the Guide on a freestanding TV could cause the TV to tip If your TV is not anchored please install the Guide on a flat surface instead Will the mount fit on your TV If the mount can t close to an acute angle when the base is horizontal your TV won t provide enough stability to safely mount the Guide Please install the Guide on a flat surface instead Installation 13 ...

Page 14: ...he bezel of your TV 3 Fold the back of the mount in to press firmly against the back of the TV 4 Set the Guide on the mount MOUNTING ON A FL AT SURFACE 1 Set the closed mount on a flat stable surface 2 Set the Guide on the mount Move the Guide back or forward to tilt up or down Installation 14 ...

Page 15: ...uide and an HDMI port on your TV 2 Plug the power cord into the back of the Guide 3 Plug the other end of the power cord into the power adapter Plug the power adapter into an electrical socket 4 Set your TV to the HDMI input used to connect to your Guide Wait for a Peloton screen to appear Installation 15 ...

Page 16: ...ume In this step your remote will learn how to communicate with the TV If you skip this step you can always set up TV volume controls later by navigating to Settings Remote Calibrate Volume Buttons 3 NETWORK SETUP Next you will be prompted to connect to a Wi Fi network Select your network and enter the password using the onscreen keyboard You can disconnect from a network or connect to a different...

Page 17: ... the tutorial again navigate to Settings Movement Tracker Set Up Movement Tracker 7 CALIBRATE VOICE CONTROL If you plan to use voice commands you can set up that feature in this step If you don t plan to use voice commands skip this step You can also completely turn off the microphone using the switch on the back of the Guide You can turn on voice commands at any time by navigating to Settings Voi...

Page 18: ...pen the main menu where you can access your Profile browse Classes and edit your Settings PROFILE Navigate to the top of the screen to move between the Overview Workouts and Achievements tabs or scroll down to find an individual module 30 Day Activity shows a snapshot of your active days over the past month so you can keep track of your streaks 30 Day Stats gives you additional details on the time...

Page 19: ...ows the number of Peloton Workouts you ve completed in each discipline Recent Workouts shows the last classes you took Select to see the complete list of your workouts in the Workouts tab Select an individual workout to see more details on how you did Recent Achievements shows badges you earned by hitting milestones participating in special events and working out with friends Select to see the com...

Page 20: ... can complete on a recommended schedule to get familiar with a new discipline or help you reach a goal Navigate to the top of the screen to switch between all Programs and Completed programs COLLECTIONS Collections are groups of classes centered around a specific theme Collection themes can include instructor series artist events holidays and sub disciplines like Barre or Dance Cardio SET TINGS Us...

Page 21: ...ide s microphone is used only for listening to voice commands during a class To disable the microphone and turn off voice control toggle the switch on the back of the Guide POWER To shut down the Guide press or to open the main menu Navigate to the bottom of the menu and select power symbol The Guide will also shut itself off after about 15 minutes of inactivity To set a longer time out period nav...

Page 22: ...g mode and you are logged into your Peloton account on the Guide or another Peloton connected fitness device CONNECTING A BLUETOOTH HEART RATE MONITOR To connect any Bluetooth heart rate monitor including one not manufactured by Peloton put it in pairing mode and navigate to Settings Heart Rate Monitor Select your heart rate monitor from the list of available devices You can reach the same menu fr...

Page 23: ...rs class ratings and available subtitles CL ASS PL AN Select Class Plan for a detailed rundown of the segments and movements in a class First you ll see the class divided into segments like Warm Up Core and Upper Body Select a segment or navigate to the right side of the screen for a complete list of the movements used in the class Focus on an individual movement to find out what muscle groups it ...

Page 24: ...CONTROL Keeping the microphone on lets you use your voice to control class playback and change display options If the microphone is disabled you can access the same controls using your remote To disable the microphone toggle the switch on the back of the Guide PREVIEW YOUR SELF MODE VIEW Make sure your workout area is free of obstructions and the camera is positioned to capture your movements When...

Page 25: ...ement and a countdown to the next one Upcoming movements at the bottom of the timer help you prepare for what s coming next SELF MODE In Self Mode you ll see yourself on screen next to your instructor as you re guided through class Do your best to reflect the instructor s movements and correct your own form as you go To change the size or location of the Self Mode window or to hide it completely p...

Page 26: ... class so far When the camera is off or Self Mode is hidden Movement Tracker is disabled STRIVE SCORE Strive Score is a personal non competitive metric that measures your workout intensity based on the time you spend in each heart rate zone Your score will increase more quickly in higher zones Strive Score is calculated only when you have a heart rate monitor connected during class VOICE CONTROL D...

Page 27: ...r performance including a list of movements that the Guide didn t see you complete Strive Score and heart rate information and any achievements you earned during the class You can access this information at any time by navigating to Profile Workouts and selecting the class Select Rate Class to assign a difficulty rating or give a score to the instructor or playlist These ratings will help other us...

Page 28: ...live streaming and on demand classes challenges and real time performance tracking An All Access Membership can be used to activate one Bike one Tread and one Guide as well as allowing you to access content on the Peloton App APP MEMBERSHIP Provides a single account with access to Peloton s growing library of live streaming and on demand classes challenges and real time performance tracking An App...

Page 29: ... add a profile 1 Select 2 Select Add Existing to add a user who already has a Peloton account or Create New to set up a new account All profiles added to your Peloton Guide will live on the login screen To remove profiles at any time select Manage or focus on a profile and press Accounts created on the Peloton Guide will give the user full access to Peloton content on the Guide or the Peloton App ...

Page 30: ...em with your network or router y Verify that the Wi Fi router is powered on and connected to the internet y Verify that your network will support the use of the Guide The Peloton Guide requires a minimum of 10 15 mbps download and 2 5 mbps upload speed and cannot connect to hidden or captive portal networks y Make sure the Guide is within range of your router Wi Fi extenders and boosters distance ...

Page 31: ...at you will need to remove and reinstall the remote batteries to pair the remote If you re still experiencing issues with your microphone please contact Member Support THE GUIDE WON T DISPL AY ANY THING ON MY T V The Guide requires a TV with an available HDMI port and a minimum resolution of 720p with 1080p or 4K UHD recommended for the best experience If your TV meets these requirements try the f...

Page 32: ...tworks within range of the Guide Select a network and enter the password to connect Displays system information about your Guide including serial numbers and software versions Time Zone Select to change your current time zone setting Use 24 Hour Format Toggle 24 hour time format on and off Select to view Terms of Service Privacy Policy Membership Terms and regulatory information The Peloton Guide ...

Page 33: ...e Movement Tracker sounds on and off Jump to the Preferences menu Select to disconnect your remote and pair a different one or pair this one again Select to set up your remote to control TV volume Shows whether the Guide camera is currently enabled Slide the camera cover to turn the camera on or off Turn Movement Tracker on or off Turn Smart Framing on or off Select to go through the Movement Trac...

Page 34: ...r Members can see your age or gender on the in class Here Now module Toggle on or off Sharing diagnostic data may help Member Support troubleshoot any issues you may have Jump to the Voice Control menu Jump to the Movement Tracker menu Select to help the Guide understand the size of your TV screen By default the screensaver starts after 5 minutes of inactivity Select to set a different time out pe...

Page 35: ...when you browse classes To change your language preferences go to members onepeloton com preferences settings Toggle to show or hide classes containing explicit language when you browse classes Select to toggle between display units of miles or kilometers Toggle to turn Strive Score on or off When Strive Score is enabled and a heart rate monitor is connected your Guide will track this non competit...

Page 36: ...is Limited Warranty does not apply to y Any other Peloton products or services not expressly referred to under the heading What is covered by this Limited Warranty above non Peloton products or labor not approved in advance by Peloton Member Support a Product that is or that Peloton reasonably believes to be stolen counterfeit or purchased from an unauthorized distributor or reseller a Product pur...

Page 37: ...household y Any attempt to repair fitness equipment creates a risk of injury and property damage Peloton is not responsible or liable for any damage or injury incurred during or as a result of any repair or attempted repair of equipment by anyone other than a Peloton authorized service technician All repairs attempted by you or your agents are undertaken AT YOUR OWN RISK and Peloton will have no l...

Page 38: ...tent that the Product or component is capable of retaining user generated data you should be aware that repairs may result in the loss of that data y All exchanged components or Products replaced under this Limited Warranty become the property of Peloton after the repair or exchange Any disputes between you and Peloton related to this Limited Warranty or the Product will be governed by the then cu...

Page 39: ...s Limited Warranty does not apply to y Any other Peloton products or services not expressly referred to under the heading What is covered by this Limited Warranty above non Peloton products or labor not approved in advance by Peloton Member Support a Product that is or that Peloton reasonably believes to be stolen counterfeit or purchased from an unauthorized distributor or reseller a Product purc...

Page 40: ...ousehold y Any attempt to repair fitness equipment creates a risk of injury and property damage Peloton is not responsible or liable for any damage or injury incurred during or as a result of any repair or attempted repair of equipment by anyone other than a Peloton authorized service technician All repairs attempted by you or your agents are undertaken AT YOUR OWN RISK and Peloton will have no li...

Page 41: ...ent that the Product or component is capable of retaining user generated data you should be aware that repairs may result in the loss of that data y All exchanged components or Products replaced under this Limited Warranty become the property of Peloton after the repair or exchange Any disputes between you and Peloton related to this Limited Warranty or the Product will be governed by the then cur...

Page 42: ...ansferable WHAT IS NOT COVERED BY THIS LIMITED WARRANT Y This Limited Warranty does not apply to y Any other Peloton products or services not expressly referred to under the heading What is covered by this Limited Warranty above non Peloton products or labour not approved in advance by Peloton Member Support a Product that is or that Peloton reasonably believes to be stolen counterfeit or purchase...

Page 43: ...uipment by anyone other than a Peloton authorized service technician All repairs attempted by you or your agents are undertaken AT YOUR OWN RISK and Peloton will have no liability for any injury to persons or property arising from such attempted repairs Nothing in this Limited Warranty limits or excludes Peloton s liability for i death or personal injury caused by its negligence ii fraud or iii an...

Page 44: ...ited Warranty periods identified above any shipping costs to return the relevant component to Peloton or the cost of Peloton collecting the relevant part s will be at Peloton s cost y To the extent that the Product or component is capable of retaining user generated data you should be aware that repairs may result in the loss of that data y All exchanged components or Products replaced under this ...

Page 45: ...only against defects discovered within the applicable Limited Warranty period PELOTON GUIDE AND REL ATED COMPONENTS 12 MONTHS Peloton AU warrants the Product against defects in materials and workmanship for a period of 12 months from the date of delivery or for any additional period that is required by applicable law If a successful claim is made for the defect that is covered by this Limited Warr...

Page 46: ...nature whatsoever in connection with the purchase use repair or maintenance of equipment or parts and Peloton will not provide monetary or other compensation for any such repairs or replacement parts costs including but not limited to gym membership fees work time lost cost of substitute equipment diagnostic visits maintenance visits or transportation y Use of the Product for commercial purposes o...

Page 47: ...to Peloton AU under this Limited Warranty then without excluding restricting or modifying any other rights to which you may be entitled under the Australian Consumer Law or other applicable laws Peloton AU will at its option and as its sole obligation either replace the defective Product or component with a new or refurbished Product or component of the same or a comparable model or repair it y An...

Page 48: ...td 20 Martin Place Sydney NSW 2000 Attn Limited Warranty Claims Without excluding restricting or modifying any rights or remedies to which you may be entitled under the Australian Consumer Law or other applicable law any disputes between you and Peloton related to this Limited Warranty or the Product will be governed by the then current dispute resolution procedures in Peloton s Terms of Service a...

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