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WARRANTY
or parts, and Peloton will not provide
monetary or other compensation for
any such repairs or replacement parts
costs, including but not limited to gym
membership fees, work time lost, cost of
substitute equipment, diagnostic visits,
maintenance visits or transportation.
y
Use of the Products for commercial
purposes or for any use other than
normal use in a single family or
household.
y
Any attempt to move or repair fitness
equipment creates a risk of injury
and property damage. Peloton is not
responsible or liable for any damage or
injury incurred during, or as a result of,
any move, repair or attempted repair
of equipment by anyone other than a
Peloton authorized service technician.
All moves or repairs attempted by
you or your agents are undertaken AT
YOUR OWN RISK and Peloton will have
no liability for any injury to persons or
property arising from such attempted
moves or repairs. In addition, labor will
no longer be covered by this Limited
Warranty if it is moved outside of
Peloton’s service area.
PROTECTION PL AN COVERAGE
Protection Plan coverage may be available
for purchase. For more information, please
visit
support.onepeloton.com
for details.
WHAT DO YOU NEED TO DO
TO MAKE A CL AIM UNDER THE
LIMITED WARRANT Y?
To make a claim under this Limited
Warranty, you must, upon discovering any
nonconformity or defect:
y
cease using the Product;
y
provide Peloton Member Support with:
◦
the serial number or order number of
your Product
(if applicable);
◦
a copy of the dated receipt, or other
proof of purchase indicating the date
purchased;
◦
a description of the nonconformity or
defect; and
◦
photographs of the nonconformity or
defect where they may assist Peloton
Member Support to assess the claim.
Contact Member Support if you believe you
need warranty service:
support@onepeloton.com
Peloton Interactive, Inc.
441 9th Avenue, 6th Fl
New York, NY 10001
USA
Attention: Limited Warranty Claims
Claims must be made within the
specified warranty period.
WHAT HAPPENS AFTER YOU
SUBMIT A CL AIM?
y
If, within the applicable Limited Warranty
period, a defect arises in the Products or
a warranted component that is covered
by this Limited Warranty and you submit
a claim to Peloton under this Limited
Warranty, then without excluding,
restricting or modifying any other rights
to which you may be entitled under appli-
cable laws, Peloton will, at its option and
as its sole obligation, either replace the
defective or malfunctioning Product or
component of the same or a comparable
model, or repair it.
LIMITED HOME USE WARRANT Y
CONTINUED
y
Any replacement or repaired com-
ponent shall be warranted for the
remainder of the original Limited
Warranty period or 30 days, whichever
is longer, or for any additional period
that is required by applicable law.
Where permitted by law, replacement
units, parts and electronic components
reconditioned to as-new condition by
Peloton or its vendors may sometimes
be supplied as warranty replacement
and constitute fulfillment of warranty
terms. Goods presented for repair may
be replaced by refurbished goods of
the same type rather than being re-
paired. Refurbished parts may be used
to repair the goods.
y
If a successful claim is made for a
defect that is covered by this Limited
Warranty within the Limited Warranty
periods identified above, any shipping
costs to return the relevant compo-
nent to Peloton or the cost of Peloton
collecting the relevant part(s) will be at
Peloton’s cost.
USA
