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No sealing after vacuumed
1. The machine is equipped with a vacuum pressure sensor. When the pressure inside the vacuum
packaging bag does not reach this preset pressure, the machine will not seal automatically. Check
that the lower and upper sealing strips have no debris and are in the correct position. Wipe them
clean and place them in the correct position and operate again.
2. Make sure that the upper and lower seals are not deformed or damaged.
3. The vacuum packaging bag may be leaking. If air bubbles are produced to prove that the
vacuum packaging bag is leaking, reseal it or replace it with another vacuum packaging bag.
4. Air leakage may be caused by folds, tears, foreign objects or other liquids at the opening of the
vacuum packaging bag. Open the vacuum packaging bag, wipe the port part and flatten the bag to
ensure that there are no folds or damage.
After sealing, air enters the vacuum packaging bag again
1. Air leaks may be caused by folds, tears, foreign objects or other liquids at the mouth of the
vacuum packaging bag. Open the vacuum packaging bag, wipe the port section and stretch the bag
flat to ensure that there are no folds or tears.
2. Air in the vacuum packaging bag may cause the food to ferment. Open the vacuum packaging
bag and discard the food if it has spoiled. Food that has not been placed in the refrigerator or
fluctuating temperatures in the refrigerator can cause food to spoil.
3. Check the vacuum bag for damage. Do not wrap sharp items, such as bones or nut shells. Wrap
sharp parts in paper towels to prevent puncturing the vacuum bag.
Bag Melting
1.If the sealing silicone strips and sealing heating strips are overheating and causing the vacuum
bag to melt, open the lid and allow the sealing silicone strips and sealing heating strips to cool for
a few minutes.
2.If the sealing silica gel and the thermal fuse is excessively hot, bag melting might be caused.
Please open the bag to have the sealing silica gel and the thermal fuse to cool down for a few
minutes.
Pendoo has been dedicated to providing great online shopping experience with the quality
products and top-tier support.
Customer satisfaction is one of ours biggest priorities. PENDOO provides 24-hours customer
support. No matter what problem you met with our Pendoo products, you can always get a timely
and professional solution from Pendoo. Please feel free to reach us if any issue
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Customer Service Center
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pendoo.service@gmail.com
After-Sales Service