PENTAGRAM Eon Cineo GOLD (P 5119)
EN - 17
Troubleshooting
If you experience any of the following difficulties in using player, use the following guide for help. Should any problem
persist, please visit
www.pentagram.eu
web site and eventually contact PENTAGRAM Customer Service.
Symptoms
Possible cause
Solution
Fail to power on
Power off shortly after
power on
Low battery
Charge the battery
The volume is set to 0
Turn up the volume
No sound output
Earphones not connected properly
Connect earphone correctly
Player is stuck
Move the ON/OFF switch to
OFF
position to perform emergency power off.
Buttons doesn’t work
Button lock enabled
Disable button lock
Fail to connect with the
computer
USB cable isn’t connected
correctly
Connect USB cable correctly
Fail to copy files
Your system doesn’t meet player’s
requirements
Upgrade your system to meet the
requirements
Low battery
Charge battery
Can’t recording
Space insufficient
Delete some files
Can’t play video
Format error
Convert video file