Installer Manual Performa 263-268 / LOGIX 740-760 - Troubleshooting
Ref. MKT-IM-011 / A - 15.06.2017
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10.2. Performa Valve
ERR3
Camshaft rotates for more than 5
minutes to find Home position.
If motor keeps rotating indefinitely,
replace the following components in
this order:
•
Wire harness.
•
Motor.
•
Optical sensor.
•
Controller.
See 9.2. Cleaning and maintenance,
page 44.
Issue
Cause
Reset and recovery
- - : - -
Power failure occurred.
Press
to reset the time.
Brine tank
overflow.
Uncontrolled brine refill flow rate.
Remove brine controller to clean ball
and seat.
Air leak in brine line to air check.
Check all connections in brine line for
any leaks.
Drain control clogged with resin or
other debris.
Clean drain control.
Flowing or
dripping water at
drain or brine line
after regeneration.
Valve stem return spring is weak.
Replace the spring.
Valve disc can not close because of
debris.
Remove debris.
Hard water
leakage after
regeneration.
Improper regeneration.
Control brine dosage setting and
repeat regeneration.
Leaking of external bypass valve.
Replace bypass valve.
O-ring around riser pipe damaged.
Replace O-ring.
Incorrect capacity.
Verify appropriate brine amount and
system capacity.
Controller will not
draw brine.
Low water pressure.
Control and adjust setting according to
instructions.
Restricted drain line.
Remove restriction.
Injector plugged.
Clean injector and screen.
Injector defective.
Replace injector and cap.
Valve disc 3 not closed.
Remove foreign matter from the disc.
Check if the disc can close by pushing
on stem.
Replace the disc if needed.
Air check valve prematurely closed.
Put controller momentarily into brine
refill (C8 - cycle).
Replace or repair air check if needed.
Err. code
Cause
Reset and recovery
