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SECTION 13: Troubleshooting
Follow the arrow from the symptom on the left, to the inspection in the middle box.
If the middle box describes to symptom, proceed to the box on the right for the solution.
Motor runs
continuously
Replace pressure switch
Pressure switch.
Are switch contacts “welded” in the
closed position, or set too high?
YES
NO
Throttle pump output or
reset pump to lower level.
Do not lower into sand.
Low well level.
Pump may exceed well capacity. Shut off
pump, and wait for well to recover. Check
static and drawdown levels from well head.
Does water level recover to original level?
YES
NO
Pull pump and replace
or repair.
Worn pump.
Symptoms are similar to a leak in a down-
pipe, or low water level in the well. Reduce
pressure switch setting. If pump shuts off
worn parts may be at fault. Is sand found
in the tank?
YES
NO
Pull pump, replace or
repair damaged parts.
Loose or broken motor shaft.
Little or no water will be delivered if the
coupling between the motor and pump
shaft is loose. A jammed pumps may have
caused the motor shaft to shear off.
YES
NO
NO
Clean screen and reset at
less depth. May need to
clean the well.
Pump screen blocked.
Restricted flow may indicate a plugged
intake screen. Pump may be in mud / sand.
YES
NO
Replace check valve
Check valve stuck closed.
No water will flow past a check valve in the
closed position.
YES
Troubleshooting Flow Chart
(Continued)
Replace damaged pipes
or repair leaks.
Leak in system.
Check system for leaks. Are leaks found?
YES
Motor Troubleshooting Flow Charts (continued)
Summary of Contents for P42B0007A2-01
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