Pentax 205571 - PocketJet 3 Plus B/W Direct Thermal Printer, User Manual

Page 1: ...Printer User s Guide The Future of Portable Printing Today...

Page 2: ...tered trademarks of Pentax Corporation PSION is a trademark of Psion PLC RBRC is a trademark of the Rechargeable Battery Recycling Corporation WINDOWS is a trademark of the Microsoft Corporation EPSON...

Page 3: ...Sheet Paper 10 Non Perforated Roll Paper 10 Perforated Roll Paper 12 Windows Advanced Features 12 Windows Specific Operating System Features 13 Connecting to Your Computer 14 Via USB Cable 14 Via Infr...

Page 4: ...f Test Feature 56 Chapter 6 Troubleshooting 57 Overview 57 Paper Problems 58 Printed Image Problems 58 Pages Don t Print 61 Pages Are Partially Printed 61 Windows CE related Problems 62 Bluetooth rela...

Page 5: ...use AC power with or without the battery installed you must use the AC adapter supplied with the printer The AC adapter allows you to connect to worldwide 100 240 volt power outlets The power cord sup...

Page 6: ...t the end of their useful life when taken out of service within the United States The RBRC program provides a convenient alternative to putting spent NiMH battery packs into the trash or municipal was...

Page 7: ...l retailer may also take back your old product free of charge if you purchase a similar new one Please contact your local authority for further details By disposing of this product correctly you will...

Page 8: ...B cable or IRDA For all PocketJet 3 and 3 Plus kit models a 3 foot 1 meter USB cable is supplied The printers may also be used with IrDA capable hosts Integrated Bluetooth and integrated serial connec...

Page 9: ...ttery pack or the Pentax Quality Paper fails due to defects in material or workmanship within the first 90 days of ownership it will be replaced Contact Pentax or your local reseller for further infor...

Page 10: ...Notes Page x...

Page 11: ...ter Unpacking the Printer Read and follow any instructions on any Read Me First sheet that may be included in your kit A typical printer kit may contain the items shown in Figure 1 FIGURE 1 The conten...

Page 12: ...240 VAC 50 60 Hz FIGURE 2 Connecting the printer to an AC power outlet The PocketJet works from DC sources from 10 to 17V and can require as much as 2 6A Operation below 14 volts may slow printing NOT...

Page 13: ...w 1 Connect an appropriate power adapter cord either with a cigarette plug or direct wired to the vehicle 12VDC supply as shown in Figure 3 These items are available as options See Ordering Informatio...

Page 14: ...for five seconds after the printer has received any data The button must then be held down for 1 1 2 seconds to start the form feed Charge the Battery With the printer off push the main switch and hol...

Page 15: ...s steady green Power is on external power POWER light is red or orange The printer is operating on battery power Color and blink solid indicates approximate charge remaining POWER light is alternately...

Page 16: ...Notes Page 6...

Page 17: ...are supplied on the CD and on the Pentax website Contact the applet provider to purchase the one you want after the trial period PocketPC 2000 and higher systems may use the WinCE driver if using app...

Page 18: ...driver installation described below For most printer applications your printer requires software drivers to communicate with your computer A CD with drivers and installation information is provided wi...

Page 19: ...and Linux View the Readme txt file on the CD for more information Note that every driver can be installed manually if necessary Browse the CD to locate the Setup or Install program for your operating...

Page 20: ...d at the end of a job This is typically used with non perforated roll paper to save paper No Feed Mode Extra Feed this option is used in conjunction with the No Feed Mode to eject paper by setting the...

Page 21: ...1 Select No Feed Mode 2 Select Infinite Paper Size 3 Set the value of the No Feed Mode Extra Feed to the desired length 4 Check to be sure that the Top Bottom margins within your application software...

Page 22: ...forated paper compared to cut sheet paper WinCE Note Check the Perforated Paper box Windows 2000 XP Note Set Paper Type to Perforated Roll This modifies the printable area for any paper size including...

Page 23: ...pecifications will be displayed as paper size options Windows CE Notes 1 Serial Handshake Used with Serial models only Choose Hardware or Software handshake based on the way the serial port is configu...

Page 24: ...the cable and hold it so the notched metal surface is facing up 3 Insert the printer end of the cable into the interface connector on the side of the printer See example Figure 7 FIGURE 7 Connecting t...

Page 25: ...essary using a PIN password use the Configuration Program that accompanies your PocketJet3 Bluetooth printer to set the printer s PIN password See information on PIN setting in Bluetooth Menu page 20...

Page 26: ...kly The POWER indicator lights up See Figure 8 FIGURE 8 Turning the printer ON 3 Insert a sheet of Pentax Quality Paper into the paper input slot Place the print side of the paper away from you so tha...

Page 27: ...to Off Timer feature is enabled the printer will turn itself off automatically after the selected period of inactivity Making Prints Lighter or Darker You can make prints lighter or darker by using th...

Page 28: ...on the Pentax CD Auto On Auto Off Pre Feed For Bluetooth Printers PIN Code Setting For Serial Printers Baud Rate Setting Parity Setting Flow Control Setting For Text Mode Printers All Features Text m...

Page 29: ...on will load and the active window will appear as follows FIGURE 5 Configuration Utility If you prefer a language other than English you may select this first Then you may choose the appropriate Pocke...

Page 30: ...t queue available This will also modify the Printer selected on the main dialog Bluetooth Menu If your printer is enabled with Bluetooth you may use this menu entry to create your own PIN password for...

Page 31: ...r is shipped from the factory with NO PIN code required However if your OS or application requires a PIN code the PASSWORD for access as shipped from the factory is default case sensitive Please refer...

Page 32: ...ou may use this menu entry to set the parameters for your printer s serial port The printer is configured for 8 data bits and one stop bit Baud rate parity and flow control may be configured here Baud...

Page 33: ...tions click on the Save Config button to transmit your preferences to the printer Note The new serial parameters will take effect immediately If you are sending this configuration data to your printer...

Page 34: ...ch are common to all operating systems include Auto On Auto Off and Pre feed Printer This selection lists print queues that exist for the printer In most cases only one queue will be displayed If the...

Page 35: ...printable height of 11 36 288 5mm top and bottom margins of about 0 27 6 9mm and 0 06 1 5mm respectively Printable width is set to 8 0 203 2mm with 0 13 3 3mm margins on either side Custom size allows...

Page 36: ...any source Different modes are appropriate depending upon the type of paper being used Fixed Page mode is typically appropriate It assumes a known page length based upon the Form Length and or Paper...

Page 37: ...r printing If Auto On is set to Enabled the printer will power up as soon as an external power source is connected to the printer This can be useful in certain mobile installations where access to the...

Page 38: ...mines what the ESC P emulation does with ASCII characters 10 and 13 These are the line feed LF and carriage return CR characters The LF causes the printer to move down to the next print line and the C...

Page 39: ...rm length The maximum setting is 127 lines For 6 lines per inch that will provide a page of a little more than 21 inches in length If using the Inches method for setting form length the physical heigh...

Page 40: ...Margin is set to 4 lines 2 3 of blank space will be created at the bottom of each page The minimum and default space between pages will depend upon the setting of the Text Line Spacing but is a minimu...

Page 41: ...columns of unprinted left margin The actual empty width created will depend upon the current character pitch as set by Default Pitch For example if the default pitch is set to 12 characters per inch a...

Page 42: ...current Default Pitch is set to Proportional 10 characters per inch pitch is used for this calculation Values that cause the printable page width the space left on the page by the difference between...

Page 43: ...in 10 12 or 15 per inch mode will use the same amount of horizontal space If Proportional is selected each character uses an amount of horizontal space appropriate to the characters intrinsic width F...

Page 44: ...Character Set Map This menu allows you to select the use of special characters appropriate for one of the languages selected See Appendix I for a chart of the special characters available Page 34...

Page 45: ...You can print a test page using the Configuration Utility or you can print test pages using the Main Switch see Self Test Feature page 56 Clicking on Test Page will print a page showing the current p...

Page 46: ...CHAR SET USA AUTO LINE FEED Disabled DENSITY LEVEL 5 PAPER EJECT MODE Fixed Page Mode BATERY POWER TIME OUT 10 Minutes BATTERY REFRESH INTERVAL Discharges Before Every charge SERIAL PARAMS 9600 8 N 1...

Page 47: ...l be loaded and displayed Since that file is expected to match the internal factory configuration of your printer this file s properties are set to Read Only and it should not be modified Save Config...

Page 48: ...wing the cover open and remove it 3 Gently push the battery connector into the terminal on the inside of the printer s battery compartment See Figure 11 FIGURE 11 Pushing the battery connector into th...

Page 49: ...lt the battery and place it inside the battery compartment Once the battery clears the outer edges of the compartment press it securely into position Make sure the side of the battery with the warning...

Page 50: ...s compartment NOTE If the battery removal ribbon is caught behind the battery insert a thin metal object such as a flat blade screwdriver between the battery and the case at the end away from the AC a...

Page 51: ...uts the printer in Charge Mode and starts the charging of the battery The POWER indicator light blinks until charging is complete The maximum time to charge to 100 capacity is approximately 120 minute...

Page 52: ...ts discharge the battery faster than lighter prints do Use the density adjustment from the driver dialog on your computer or use the Set Up Utility to adjust lightness and darkness See Accessing Advan...

Page 53: ...skewed after the printer pulls it into the starting position you can correct the situation as follows If the printer does not start to print immediately open the release cover as far back as it will...

Page 54: ...and Handling Instructions When loading paper make sure the smooth coated side faces the back of the printer To avoid wrinkling and tearing keep paper in its box or bag until ready to use Do not fold...

Page 55: ...itch down This can be repeated as many times as necessary If this does not move the jammed paper out of the printer use Method 2 below NOTE This method can also be used to finely position a sheet of p...

Page 56: ...in either direction is acceptable See Figure 16 CHARGE REFRESH ON OFF E R R O R D A T A P O W E R FIGURE 16 Pulling jammed paper out of the printer 3 Close the release cover 4 Reinsert a new sheet of...

Page 57: ...e a Form Feed will be executed instead 2 Press the main switch for about two seconds The Data LED will illuminate 3 Press the main switch again for less than 2 seconds The feed motor will begin to tur...

Page 58: ...he cleaning cloth The cleaning cloth is for head and roller cleaning only Do not use it to clean any other part of the printer NOTE Don t throw the cleaning cloth away after you clean the print head I...

Page 59: ...minate 3 Press the main switch again for less than 2 seconds The feed motor will begin to turn 4 Insert the black cleaning cloth that came with the printer into the printer s paper input slot with the...

Page 60: ...s for head cleaning and platen roller cleaning only Do not use it to clean any other part of the printer NOTE Don t throw the cleaning cloth away after you clean the platen roller It should last for t...

Page 61: ...ater If necessary add a very small amount of a mild soap such as a liquid dishwashing detergent CAUTION Avoid saturating the cloth Do not allow water to get inside the printer Avoid the use of benzene...

Page 62: ...Notes Page 52...

Page 63: ...ternal power in use Battery in use 14 0 Volts Battery in use 13 1 Volts Battery in use 10 0 Volts Battery in use 6 6 Volts Battery is discharging Battery is charging Printer is receiving data Unprinte...

Page 64: ...at the fuse is good No Battery Found When Charging If this indication occurs immediately when attempting to charge the battery the printer did not detect a battery when you tried to initiate a battery...

Page 65: ...ts with a great deal of black content To avoid or delay the onset of this condition you can print using a lighter density setting reduce the amount of black space being printed by removing background...

Page 66: ...page 36 contains firmware level image quality and configuration information 1 To print a test page the printer must be turned on and idle and paper must not be loaded in the printer 2 Press the main...

Page 67: ...o your computer Make sure you have installed and selected the proper printer driver as explained in Chapter 2 Using the Printer Look through the troubleshooting tips in this chapter for help correctin...

Page 68: ...only Heavy paper may not feed through the printer If the release cover is closed and you are using Pentax Quality paper the printer may have a damaged drive system Call technical support Printed Imag...

Page 69: ...nt head may need maintenance Call technical support All pages have a white vertical line The print head may need maintenance Call technical support All pages have a black vertical line The print head...

Page 70: ...page has completed printing Certain colors of text do not print Choose a different color of text The Windows 3 1 Universal Print Driver is limited to 8 colors specific colors not total colors The side...

Page 71: ...ng another page or manually form feeding using the main switch may finish the page correctly The application should be sending data to the printer but the green DATA indicator is not lit Make sure the...

Page 72: ...the WinCE HPC is not connected to a PC Try resetting the WinCE HPC according to the manufacturer s directions There seems to be no way to print from my application Your application may not support pri...

Page 73: ...erage Emulation Epson ESC P for 24 wire matrix similar to that of an LQ 500 printer PocketJet 3 emulates a PocketJet 200 PocketJet 3 Plus emulates a PocketJet II Fonts Native fonts are Serif and Sans...

Page 74: ...extension to IrLMP IrCOMM COM port emulation using 3 wire cooked serial mode IrLPT and IrOBEX vCard vCal and vMSG text portions only Bluetooth 2402 2480MHz ISM band 79 x 1MHz Class 1 Bluetooth Level...

Page 75: ...uous 37 watts 3 5A peak 50 watts Standby 0 02A 1 1 watts externally powered printer powered off Battery Type and Rating NiMH 14 4 VDC 360mAH Battery Yield Over 100 pages per full 100 charge tested at...

Page 76: ...For PocketJet 3 units sold in the U S A the following declaration of conformity applies Page 66...

Page 77: ...For PocketJet 3 units sold in the Europe the following declaration of conformity applies Page 67...

Page 78: ...For PocketJet 3 Plus units sold in the U S A the following declaration of conformity applies Page 68...

Page 79: ...For PocketJet 3 Plus units sold in the Europe the following declaration of conformity applies Page 69...

Page 80: ...For PocketJet 3 Bluetooth units sold in the U S A the following declaration of conformity applies Page 70...

Page 81: ...For PocketJet 3 Plus Bluetooth units sold in the U S A the following declaration of conformity applies Page 71...

Page 82: ...For PocketJet 3 Bluetooth units sold in Europe the following declaration of conformity applies Page 72...

Page 83: ...For PocketJet 3 Plus Bluetooth units sold in the Europe the following declaration of conformity applies Page 73...

Page 84: ...ision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the...

Page 85: ...des Herstellers Importeurs Hiermit wird bescheinigt dab der die das PENTAX Thermodrucker PT A4211 PocketJet 3 PENTAX Thermodrucker PT A4312 PocketJet 3Plus In bereinstimmung mit Bestimmungen der BMPT...

Page 86: ...Notes Page 76...

Page 87: ...aper 1000 sheets per box Note Fanfold papers are perforated and indexed every 11 Accessories Replacement Parts Note Depending on the kit purchased these items may be included not optional USB cable Ni...

Page 88: ...ormation about ordering supplies accessories and replacement parts Uploadable Fonts Custom fonts may be developed for this printer to meet unique customer applications For further information in N Ame...

Page 89: ...R b r 3 3 C S c s 4 4 D T d t 5 5 E U e u 6 6 F V f v a 7 7 G W g w o 8 8 H X h x 9 9 I Y i y A J Z j z B K k C L l D M m E N n F O _ o International Character Set Table 23 24 40 5B 5C 5D 5E 60 7B 7C...

Page 90: ...Notes Page 80...

Page 91: ...attery Charge Mode 41 Charging 4 41 Compartment 38 39 Connector 38 40 Cover 38 39 40 Discharging 53 Installation 38 54 NiMH vi ix 3 65 77 Overheat 54 Overheating 39 Recycling ii vi Removal 40 Removal...

Page 92: ...DC adapter 16 54 DC supply 3 declaration of conformity 66 67 68 69 70 71 72 73 density mode 10 Direct thermal technology viii driver CD ix 7 8 driver installation 8 Driver Installation 9 18 Driver Ins...

Page 93: ...54 M Mac OSX viii 7 15 Main Switch 5 27 35 Main Switch Functions 4 Maintaining the Printer 47 make prints lighter or darker 17 Making Prints Lighter or Darker 17 58 59 Manual Form Feed 4 Menu Bar 20 M...

Page 94: ...11 PDA 7 8 platen roller 49 50 58 59 Pocket PC 7 PocketPC viii 7 8 Power Sources viii 65 Power button 17 POWER light 5 Power OFF 4 Power ON 4 power plug v print density 10 Print Density 17 26 58 Print...

Page 95: ...Serial 13 15 22 64 serial adapter cable 15 serial specifications 15 Service Mode 4 56 slow printing speed 55 Specifications 63 Electrical 65 Environmental 64 Interfaces 64 Physical 63 Printing 63 Regu...

Page 96: ...supply 3 17 Vehicle Mount 77 vehicle power viii W Warranty Extended ix Standard ix Warranty Information ix Warranty Registration ix Windows 2000 7 9 10 11 12 13 Windows 3 1 11 60 Windows Advanced Fea...

Page 97: ...Notes Page 87...

Page 98: ...3 5 1930 Zaventem Belgium Tel 32 2 306 1190 Fax 32 2 306 1199 E mail info europe pentaxtech be Technical Support In US 1 800 543 6144 ext 1820 8 a m to 5 p m Mountain Time M F Outside US Contact your...