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 NOTE:

 A drinking water cartridge may contain carbon fines 

(very fine black powder). After installation, flush the cartridge 

for 5 minutes to remove the fines before using the water. It is 

recommended that you run the tap at least 20 seconds prior to 

using water for drinking or cooking purposes.

 

 NOTE:

 Initially, filtered water may appear cloudy. If you set a 

glass of water on a level surface, you should be able to watch 

the cloudiness disappear from the bottom of the glass upwards. 

This harmless cloudiness results from the release of trapped air 

within the cartridge and will disappear within a few weeks after 

installation. 

Troubleshooting

Leaks between cap and bottom of filter housing

Turn off water supply and turn on drinking water faucet to release 

pressure in system. Remove bottom of housing. Clean o-ring and 

o-ring groove (located directly beneath threads of housing). Lubricate 

o-ring with silicone grease and replace securely into groove. Screw 

bottom of housing onto cap and hand-tighten. DO NOT OVER-

TIGHTEN. Turn on water supply and check for leaks. 

Leaks on system inlet/outlet connections

Turn off water supply and turn on drinking water faucet to release 

pressure in system. Remove tubing from fitting and make sure end of 

tubing is cut squarely and free of burrs. Reinsert tubing into fitting, 

making sure to push tubing to a hard stop. Hand tight compression nut 

first, then tighten 1 to 1

1

2

 turns for new compression nut. Tighten only 

1/2 to 1 turn with wrench for previously tightened compression nut.

Leaks on faucet/tubing connection

Turn off water supply, then turn on drinking water faucet to release 

pressure in system. Loosen and remove compression nut fitting on 

faucet stem. Make sure tubing is inserted firmly into end of faucet 

stem, then retighten compression nut with fingers until secure. Turn 

on saddle valve, then turn off faucet to check for leaks.

NOTE:

 If leaks persist, or if there are other leaks on system, turn off 

water supply. Call our Technical Support Department at 920.451.9301.

Low Water Flow

1.   Check flow at faucet. The AS-301E system should fill a gallon jug 

in approximately 2 minutes (1 liter in 30 seconds). Flow rates will 

vary with individual household water pressure.

2.   Check filter cartridge installation. Make certain all filter cartridges 

are properly oriented in filter housings.

3.   Check flow through empty system. To do this, turn off water 

supply and press the red pressure relief button. Then remove filter 

cartridges from housings and screw housings back onto caps. 

Turn on faucet to check flow through empty system. Flow should 

be about one to two gallons per minute. If flow is less than 1.5 

liters per minute, call Technical Support at 920-451-9301.

4.   If flow through empty system is adequate, place one filter 

cartridge in system at a time and check flow to make sure 

cartridge is not clogged. Replace clogged cartridge if necessary..

Replacement Filter Cartridges

1. 155634 -43 EPM-10

2. 255401-43 AS-CK [Arsenic

Cartridge Kit Includes one 

IMS-10 (blue cap) and one

GFM-10 (black top)].

Replacement Parts

3. 153017 Blue housing bottom

4. 151121 O-ring (not shown)

5. 244440 Faucet 

6. 144730 Saddle Valve

7. 144312 Effective Life Indicator

PENTEK

®

 LIMITED WARRANTY

Pentek warrants to the original owner (under normal use):  all products and parts to be 

free from defects in material and workmanship for a period of one (1) year.  Notwithstand-

ing the foregoing, (a) the warranty period for sumps shall be a period of five (5) years 

and the warranty period for quick change heads shall be a period of two (2) years.  Any 

replacement products furnished will be free from defects in material and/or workmanship 

for the remainder of the original warranty period, or 30 days, whichever is longer.  This 

warranty does not cover: (1) cartridges, filter bags, media, UV bulbs, and accessories (2) 

defects not reported within the above time period, (3) items manufactured by other com-

panies, (4) problems arising from failure to comply with Pentek instructions, (5) problems 

and/or damage arising from acts of nature, abuse, misuse, negligence or accident by any 

party other than Pentek, (6) problems and/or damage resulting in whole or in part from 

alteration, modification, repair or attempted alteration, modification or repair by any party 

other than Pentek, (7) noncompliance with applicable codes/ordinances.
If a defect in workmanship and/or material in a product or part covered by the warranty 

should arise, Pentek, at its sole discretion, will repair or replace the defective product or 

part (Pentek may consider, in good faith, the customer’s preference).
All claimed defective product must: (1) be authorized for return by Pentek with an RGA 

number (2) include proof of the purchase date of the product or part (3) returned to Pentek 

prior to the expiration of the warranty date, at the customer’s expense, shipment pre-paid, 

(4) be accompanied by a letter detailing the Model Number, Serial Number (if any), and a 

brief description of the problem.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PENTEK DISCLAIMS ALL 

OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED 

TO, THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 

PURPOSE, WITH REGARD TO THE PRODUCTS, PARTS AND ANY ACCOMPANYING WRIT-

TEN MATERIALS.
To the maximum extent permitted by applicable law, Pentek shall not be liable for any 

damages whatsoever (including, but not limited to, loss of time, inconvenience, expenses, 

labor or material charges incurred in connection with the removal or replacement of the 

products or parts, special, incidental, consequential, or indirect damages for personal 

injury, loss of business profits, business interruption, loss of business information, or any 

other pecuniary loss) arising out of the use of or inability to use the defective products or 

parts, even if Pentek has been advised of the possibility of such damages.
Penteks’ maximum liability under any provision of this Limited Warranty shall be limited to 

the amount actually paid for the products or parts.
NOTE: Because some states do not allow the exclusion or limitation of incidental or 

consequential damages, the above limitations or exclusions may not apply.
THIS WARRANTY GRANTS SPECIFIC LEGAL RIGHTS, AND OTHER RIGHTS MAY APPLY.  

SUCH RIGHTS VARY FROM STATE TO STATE.

Blue Cap

Black Body

Black Cap

Black Body

Blue Cap

White Body

502 Indiana Avenue  • Sheboygan, WI 53081

Technical Support: 800.861.8758 or 920.451.9301

supportspecialist@pentekfiltration.com

www.pentekfiltration.com

 ©2005 Pentair Filtration, Inc. 

146320 Rev A   JE05

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