Pepwave Surf 400-DX, User Manual

Page 1: ... All Rights Reserved Pepwave and the Pepwave logo are trademarks of Pepwave Ltd Other brands or products mentioned may be trademarks or registered trademarks of their respective owners User Manual Pepwave Surf Indoor Series Surf mini Surf 400 Pepwave Surf DX Series 400 DX Document Rev 9 0 33 June 10 ...

Page 2: ... PRE CONFIGURING PC SETUP 9 4 2 FIRST TIME SETUP 10 5 CPE SETTINGS DETAILS 14 5 1 IP SETTINGS 14 5 2 RADIO SETTINGS 15 5 3 WIRELESS SETTINGS 16 5 4 ROAMING SETTINGS 17 5 5 WIRELESS IP SETTINGS 18 5 6 RESTORE AND REBOOT 19 5 7 INTEGRATED WI FI ACCESS POINT CONFIGURATION 20 6 PORT FORWARDING 23 7 QOS 25 8 FIRMWARE UPGRADE 26 9 DEBUG AND SYSTEM INFORMATION 27 10 RESTORE TO DEFAULT SETTINGS 29 10 1 SU...

Page 3: ...e prior written permission of Pepwave Ltd 2 Disclaimer Pepwave does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent right nor the patent rights of others Pepwave further reserves the right to make changes in any products described herein without notice This documentation is subject to ch...

Page 4: ...ength LED for showing the current signal strength Always on integrated Wi Fi access point WPA WPA2 Personal and WPA WPA2 Enterprise security support Wi Fi Multimedia WMM support Built in DHCP server and NAT routing to manage client devices Customizable built in web portal for simple web based configuration Surf 400 Surf 400 DX Surf mini ...

Page 5: ...d of the included power adapter to the power socket on Pepwave Surf mini 4 Power on the power adaptor 3 2 2 Surf 400 Series 1 Attach the provided antenna to the left most antenna connector 2 Connect the LAN port to the computer s Ethernet port with an Ethernet cable 3 Connect the end of the included power adapter to the power socket labeled DC 12V on Pepwave Surf 4 Power on the power adaptor 3 2 3...

Page 6: ...d Off Device is not booted ENET Green On Ethernet is connected Blinking Sending Receiving data Off Ethernet is not connected Green On Associated with an access point Back and forth Searching access point Blinking Acquiring IP address Off Not associated with any access point Number of LED The number of lit signal bars depends on the strength of the received signal A larger number of lit signal bars...

Page 7: ...ng Received signal is Very Low Amber Solid No wireless signal is detected Off Booting up Upgrading firmware LAN Green On Ethernet is connected Green Blinking Sending Receiving data Off Ethernet is not connected Wi Fi Green On Associated with an access point Green Blinking Sending Receiving data Off Not associated with any access point Signal Bars Green N A The number of lit signal bars depends on ...

Page 8: ...D Color Status Description PWR Green On Power is on Off Power is off LAN Green On Ethernet is connected Off Ethernet is not connected Wi Fi Green On Associated with an access point The number of LED lights from MIN to MAX indicates the received signal strength level Off Not associated with any access point ...

Page 9: ... up your computer s LAN interface to obtain an IP address automatically In order to do so select the Start menu Control Panel Network Connections Right click on the Local Area Connection icon choose Properties and double click on the item Internet Protocol TCP IP from the list On the screen just set it as follows Click the OK button to confirm the change ...

Page 10: ...Setup On your PC start a web browser e g Internet Explorer Mozilla Firefox etc Visit an Internet web site If you are not associated to an access point you should be redirected to a logon page Or you can go to the following URL http 192 168 20 1 The page will look like this Illustration 1 Welcome Page ...

Page 11: ...ttp www pepwave com 11 Copyright 2010 Pepwave User Manual Pepwave PolePoint Series Click the Advanced Config button to enter the parameters of the access point to associate to You should see this screen ...

Page 12: ...ociating to you may choose a different Authentication setting If Static WEP key or WPA WPA2 Personal is selected for Authentication input the Encryption Key field as well There are also options of 802 1x with dynamic WEP key and WPA WPA2 Enterprise You do not need to use these settings unless instructed to do so by your ISP Click the Save button at the bottom to complete You can now click the Conn...

Page 13: ... 2010 Pepwave User Manual Pepwave PolePoint Series Illustration 3 Establishing Connection to the Internet At this point you are associated with the access point You may now close the web browser and open a new one to start web browsing ...

Page 14: ...Illustration 5 DHCP Reservations IP Settings LAN Interface To configure the LAN interface s IP address and subnet mask DHCP Server To configure and enable the built in DHCP server or not If enabled the IP address range can be configured Configure DHCP Reservation if there is a need to assign a specific IP address to a specific MAC address using DHCP ...

Page 15: ... settings depend on the Wi Fi module installed on the device Country Select a country location where you are using the device Available channels and output power would be adjusted accordingly Channel Scanning Mode To select different channels that preferred to scan If Single is selected the option Scanned Channel would be shown Bit Rate Available options depend on the Radio Mode chosen If auto is ...

Page 16: ...802 1x with dynamic WEP key WPA WPA2 Enterprise and WPA WPA2 Personal The selection should be according to the setting of the access point you are associating to Data transferred are encrypted under all modes except in Open mode When Static WEP Key or WPA WPA2 Personal is chosen you should enter an encryption key in the Encryption Key field You do not need to use 802 1x and WPA WPA2 Enterprise unl...

Page 17: ... Settings To configure and enable roaming among APs with the same SSID and authentication method Background Scanning Interval The time interval between background scans Roaming Threshold Signal Level Gain If there is another AP with a signal level greater than the signal level of connected AP by the specified value it will reconnect to the AP with better signal ...

Page 18: ...manually configure the IP address for your unit enter the fields IP Address Subnet Mask Default Gateway Preferred DNS Server and Alternate DNS Server Select Obtain an IP Address using DHCP and the device will obtain an IP from the DHCP server automatically Or select Obtain an IP Address using PPPOE and enter the fields for PPPOE connection AP Settings The AP Settings will be covered in detail in t...

Page 19: ...s disabled and the device is not connected the browser will show a web access error message The user can still access the web admin interface by accessing to the device s LAN IP address By default the LAN IP address is set as http 192 168 20 1 Web Password Protection Select Enable and sets the Password to protect the web user interface By default the login account is set as root and password is se...

Page 20: ...nding to the Access Point are automatically configured to be the same as the respective values that correspond to the ISP s network 5 7 1 Access Point Settings AP Settings Keep AP With this option enabled the Wi Fi Access Point will always on even if there is no connection to the Internet connection source AP Transmit Power Adjustment An option to retain a lower power setting for indoor home devic...

Page 21: ...onfigure Manually Illustration 12 Access Point Configure Manually Configure Manually AP SSID In Manual Configuration mode the SSID is manually entered Authentication It can be one of three configurable values Open No Encryption Key is necessary Static WEP Key A 64 or 128 bit Encryption Key is required and can be entered in either an ASCII or HEX representation WPA WPA2 Personal An Encryption Key o...

Page 22: ... the Integrated Wi Fi Access Point will be configured to be the same as in the Wireless IP Settings section Important Note In the Wireless Settings section if Authentication is set to either 802 1x with dynamic WEP key or WPA WPA2 Enterprise then the Configure Automatically option of the Access Point Configuration becomes unavailable because the Integrated Wi Fi Access Point functionality currentl...

Page 23: ...rt or a range of ports that would like to forward Protocol The Protocol for the above port s forwarding You should select at least one protocol between TCP and UDP IP Address The IP address that you would like the traffics forwarded to Del By clicking the button you can delete the corresponding rows of port forwarding rules Illustration 14 Port Forwarding ...

Page 24: ...he Internet The purpose of a DMZ is to make all external users can has access to any ports of the device so that user do not need to set up port forwarding and internet traffics can directly reach internal devices Tip Below is a table showing some well known ports which is officially registered with IANA Port Number Description Protocol 7 Echo TCP UDP 21 FTP TCP 23 TELNET TCP 25 SMTP TCP UDP 53 DN...

Page 25: ...ould like to be controlled by the service Protocol The Protocol for the above port s You should select at least one protocol between TCP and UDP IP Address The IP address that you would like the traffics to be controlled by the service Priority There are three choices for service priority Background Video and Voice By choosing Default priority will be automatically adjusted Del By clicking the but...

Page 26: ... that you do not update the firmware unless specifically instructed by your ISP to do so When a firmware upgrade is needed your ISP will either give you instructions or they will upgrade the firmware remotely Illustration 16 Firmware tab showing the system information Tip It is highly recommended users to download the configuration file download directory can be found in the next section for backu...

Page 27: ...http www pepwave com 27 Copyright 2010 Pepwave User Manual Pepwave PolePoint Series 9 Debug and System information Illustration 17 Debug tab showing the system information ...

Page 28: ...Debug dump and configuration file can be downloaded through clicking the links illustrated above If you encounter issues and would like to contact Pepwave Support Team email support pepwave com please download the above files and attach it along with a description of your encountered issue ...

Page 29: ... press the Reset Button at the rear side of the unit using a pin and then hold it for 5 seconds The unit will restore the settings to factory default and reboot 10 2 Surf DX Series There are two ways to restore the Pepwave Surf DX to default settings If you are able to access the web admin interface go to the CPE Setup page and click the Restore and Reboot button Otherwise you can also power up th...

Page 30: ... the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two co...

Page 31: ...rships http www pepwave com partners channel partner program Address United States Office 800 West El Camino Real Mountain View CA 94040 United States Tel 1 650 331 0641 Fax 1 650 625 4664 Hong Kong Office 17 F Park Building 476 Castle Peak Road Cheung Sha Wan Hong Kong Tel 852 2990 7600 Fax 852 3007 0588 www pepwave com ...