PERCo RTC-15.3, Assembly And Operation Manual Warranty Card

RTC-15.3 Protective Canopy 

The canopy should be stored indoors at ambient temperatures between -40°C to +55°C and 
relative air humidity no more than 98% at + 25°C. The storage facilities should be free from acid 
and alkali vapours, or corrosive gases. 

If prior to installation the canopy was transported or stored at below-zero temperatures or high air 
humidity, it should be kept in package for no less than 24 hours under operation conditions given in 
sect.2. 

9  WARRANTY PERCo 

PERCo (the Manufacturer) warrants that the 

RTC-15.3

Protective Canopy for RTD-15 Full 

Height Rotor Turnstile

 (the Product) complies with applicable statutory safety requirements, 

electromagnetic compatibility provided that the instructions on storage, installation and operation, 
given in the Assembly & Operation Manual, are observed. 

The warranty period is 

5 (five) years

 commencing from the date of sale. 

Should there be no date of sale on the warranty card, the warranty period shall commence from 
the date of manufacture specified in the Certificate and on the Product label. 

In the post-warranty period the replacement parts/components are warranted to be free from 
defects in material or workmanship for a period of 3 (three) months from the date of shipment of 
the repaired/replaced Product to the Customer. 

All claims with regard to quantity, completeness and defects to appearance of the Product 
delivered are accepted by the Manufacturer in writing within no more than 5 (five) working days 
after the products are received by the Customer. In case of failure to meet the abovementioned 
deadline no claims are accepted. 

The Warranty does not cover: 



  products, parts and components with: 

- 

external mechanical damages resulting in the Product’s fault; 

- 

defects resulting from Customer's improper testing, operation, installation, maintenance, 

modification, alteration, or adjustment; 

-  damages due to force majeure circumstances (natural disasters, vandalism etc.) or 

defects as a result of external circumstances (power surges, electric discharge, etc); 



  fuses, accumulators, galvanic elements and other components, replacement of which is 

performed by the Customer in accordance with the Product’s in-line documentation. 

To the maximum extent permitted by the acting law, the Manufacturer does not incur a liability for 
any direct or indirect losses of the Customer, including but not limited to loss of profit or data, 
losses caused by idle period, missed profit, and etc related to use or impossibility to use products 
and software, including possible software errors and failures. 

Within the warranty period the products are repaired free of charge at the Manufacturer’s site. The 
Manufacturer reserves the right to repair failed product or replace it with an operational one. Time 
of repair is specified at the moment the Product is accepted for repair. Transportation cost to and 
back from the place of repair shall be borne by the Customer. 

In order to shorten the repair time the Customer must inform the Manufacturer’s Technical Support 
Department (the TSD) of the problem with the Product’s operation and/or about the origin of the 
fault by submitting a filled-in Technical Support Form by e-mail, fax or via the Manufacturer’s 
website or communicate directly a specialist of the TSD. 

The Manufacturer reserves the right not to accept the Product for repair from the Customer who 
failed to submit the Technical Support Form. 

The Manufacturer’s warranty obligations don’t cover attendance by the experts  

of a Customer and maintenance of any Product on site 

If in the course of the examination taken by the Manufacturer of the Product or its 
parts/components believed to be faulty, no faults have been detected, the Customer is responsible 
for compensation of the Manufacturer’s expenses related to the examination. 

11