Troubleshooting
The speakers won’t turn on.
• Check the connection between the cables and the power source to validate they
are not loose or disconnected.
The speakers cannot be synchronized or paired with your Bluetooth® device.
• Remember the passkey is “0000” (four zeros)
• Check your Bluetooth® device user manuals to synchronize the device and the
speakers.
The audio source you want to hear cannot be heard.
• Check the audio source you want to hear is the one selected in the speakers.
• If is the Bluetooth® audio source you want to hear, make sure the connection have
not been lost, if so you need to pair the devices again.
Safety and Care Information
• Do no pull or stress the cables, this can damage the cables and cause
malfunction in your devices.
• Avoid spilling liquids over the speakers.
• Handle the speakers carefully, avoid dropping or shock them.
• Do not roll up the AC cable with the audio cables together, this might cause
interference.
•To disconnect, grab the connector on the base and pull it out, do not grab from the
cable in order to pull it out. If you are not going to use the speakers for a long period
of time plug off the AC power.
