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TROuBLEShOOTING - CONTINuED
model. Other electric warming products in North America use 120 volts. It would
be extremely unlikely, and indeed almost impossible, to receive an electrical shock
from this low-voltage warming product.
Q: Can I sit or lie on my electric warming product?
A:
Just sitting or lying on the warming product will not harm it. Jumping on it or
other similar abuse may damage it.
Q: Why are my power supply and controller warm?
A:
Heat is produced when the 120VAC from your wall outlet is transformed into non-
hazardous low voltage current. This warmth is completely normal and is nothing to
be concerned about. The power consumed is approximately 1 watt (much less than a
typical night light).
Q: My power supply sparked at the wall outlet when I plugged it in.
A:
Yes, many electrical appliances will sometimes “snap” due to the inrush of
electricity when first plugged in. This is completely normal and nothing to be
concerned about.
WARRANTY
FCC Notification: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna;
• Increase the separation between the equipment and receiver;
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected;
• Consult the dealer or an experienced radio/TV technician
for help.
In accordance with the rules and regulations of the FCC, changes or
modifications to this equipment, not expressly approved in writing by Perfect
Fit Industries, Inc. could void the user’s authority to operate this equipment.
All Safe and Warm™ products carry a five-year, limited warranty. The Limited
Warranty is valid only for, and not transferable from, the original purchaser or gift
recipient. No Limited Warranty service is available without proof of purchase or valid
gift receipt from an authorized dealer.
Perfect Fit Industries (“PFI”), at its option, will repair or replace this product or
any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If
the product is no longer available, replacement may be made with a similar product
of equal or greater value. This is your exclusive warranty. This warranty is valid for the
original retail purchaser from the date of initial retail purchase and is not transferable.
Proof of purchase is required to obtain warranty performance. Keep the original sales
receipt. Dealers, service centers, or retail stores selling Safe and Warm™ products do
not have the right to alter, modify, or any way change the terms and conditions of
this warranty. This warranty does not cover normal wear of parts or damage resulting
from any of the following: negligent use or misuse of the product, use on improper
voltage or current, use contrary to the operating instructions, disassembly, repair or
alteration by anyone other than an authorized service center. Further, the warranty
does not cover acts of God, or nature, such as fire, flood, hurricanes and tornadoes.
Perfect Fit shall not be liable for any incidental or consequential damages caused by
the breach of any express or implied warranty. Except to the extent prohibited by
applicable law, any implied warranty of merchantability or fitness for a particular
purpose is limited in duration to the duration of the above warranty. Some states,
provinces or jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so the
above limitations or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from state to state. Under
no circumstances will PFI be liable for incidental consequential or punitive damage
whether or not the product is found to be covered by this limited warranty.
HOW TO OBTAIN LIMITED WARRANTY SERVICE
If you need Limited Warranty service for your warming product, phone us toll
free at 1-800-299-1378 between 8am and 5pm ET, or visit our website www.
perfectfitindustries.com/support. Please have your warming product model
number, your control model number and sales/gift receipt handy. All Safe and
Warm™ products are warranted for five years. Do not return your warming product
without a return goods authorization number as it will not be accepted and will be
returned at your expense.
NOTE: YOUR WARMING WARMING PRODUCT IS ENGINEERED TO PROVIDE YOU WITH
GENTLE, RELAXING ALL-NIGHT WARMTH. IT IS NOT INTENDED TO BE A SUBSTITUTE FOR
THE INTENSE PAIN-RELIEVING HEAT OF A HEATING PAD. IT WILL NOT FEEL HOT TO THE
TOUCH AS A HEATING PAD DOES.
Before returning this warming product to the retailer, if you need assistance with the
set-up or operation, call us first. We can help! Call toll free at 1-800-299-1378 Monday
through Friday 8-5 Eastern Time or write to us at custserv@perfectfitindustries.com.
©2012 Perfect Fit Industries, LLC. Safe & Warm Technology™ and the World’s Safest Heated Blanket™ are
registered trademarks of Perfect Fit Industries, LLC.
U.S. • Patent 6,713,724 • 6,817, 867 • 6,888,108. Other U.S. and foreign patents pending.
