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Thank you for choosing our product! This manual applies to full motion 
wall mount, we strive to provide the best quality and services for our 
customers. Would you kindly share your experience on Amazon if you 
are satisfied? Should you have any issues, please don't hesitate to 
contact us.  

Telephone:800-5566-806 Mon-Fri 10am - 6pm (PST) (USA) 
Email:

supportus@perlesmith.com 

 (US/CA/DE/UK/FR/IT/ES/JP/AU)

Trouble-shooting Manual

(Full-motion Wall Mount)

V1.0

Summary of Contents for MD2296

Page 1: ...and services for our customers Would you kindly share your experience on Amazon if you are satisfied Should you have any issues please don t hesitate to contact us Telephone 800 5566 806 Mon Fri 10am 6pm PST USA Email supportus perlesmith com US CA DE UK FR IT ES JP AU Trouble shooting Manual Full motion Wall Mount V1 0 ...

Page 2: ...ution 3 Solution 1 Add spacers between bracket and TV back plug in cable first and then hang TV If VESA less than mount s max line please move bracket away from the cables If above solutions cannot help please contact supportus perlesmith com with information TV back pictures VESA distance TV weight for best solutions For PSLFK1 PSLFK1 24 PSLFK2 PSXFK1 PSMFK2 PSMFK1 follow the instruction to make s...

Page 3: ... If the wall plate not level adjust it to level Solution 2 Solution Check if the TV plate is level If the TV plate not level adjust it to level For PSLFK1 PSLFK2 PSLFK1 24 PSMFK2 this matter you can use screwdriver to loosen two leveling screws and hold the TV to adjust the level and fasten leveling screws tightly Move brackets downward and use upper bolt holes to attach TV ...

Page 4: ...he leveling screws and hold the TV to adjust the level and fasten leveling screws tightly Full motion Wall Mount Case TV not level or out of balance Use bolt holes at same level and pull bracket upward to reduce the gap between the hole and bolt then fasten them finally If above solutions cannot help please contact supportus perlesmith com or 800 5566 806 Mon Fri 10am 6pm PST USA Solution 3 Solutio...

Page 5: ...ice for new lag bolt to replace and follow the installation instruction to ensure 1 Pre drill the pilot holes to required length 2 Use open wrench or socket wrench rather than electronic tool which will damage the lag bolt Add spacers washers to accommodate the bolt length If try solution 1 bolts still long please add 2mm washers provided in shipping box If above fail please contact us and we will...

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