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12.2 Flap does not open in response to programmed I.D. Disc or microchip
• Check '4 WAY' lock is programmed to permit access in the chosen
direction.
• The energy saving circuitry may have been activated (denoted by 'Eon'
on the display). Do not move the flap until 'Eon' disappears.
• Check batteries are correctly orientated (Fig.3) and the low battery
symbol (Fig.1) does not show.
• Ensure a timed lock is not activated, (evident by flashing 4 WAY lock
setting). If required, cancel the timed lock, (See Sections 4.3.12 to
4.3.14).
• Check the I.D. Disc is correctly fitted to cat's collar (See Section 5.2).
• If possible, try operation with another programmed I.D. Disc /
microchip to ascertain if there is a fault with a particular I.D. Disc /
microchip.
• If display shows 'IND' check that the cat seeking access is allowed
access in the direction being sought by pressing the '4 WAY' button
for 1 second and release repeatedly. If necessary, reprogram the cats
individual access option. (See Section 4.2).
• Check that the cat flap is mounted at correct height (See Fitting
Instructions).
• If all else fails, remove batteries and wait a minimum of 5 minutes.
Refit batteries and then perform a 'FACTORY RESET' (See Section 11).
12.3 Flap has not fully closed
This problem may happen very occasionally and will normally self correct
within 30 minutes. If problem persists remove batteries for 5 minutes
before replacing when correct lock action should be resumed.
12.4 Difficulty in setting required functions/times
• Buttons need to be pressed firmly.
• Remember to press the 'SET' button after making any change to save
the setting.
12.5 Display locks up
• Remove batteries for 5 minutes, then replace.
• If the display is still locked perform a 'FACTORY RESET' (See
Section 11).
12.6 Flap does not lock
• Check flap not in 'TRAINING MODE' (slowly flashing arrows).
• Wait 15 minutes for self correction.
10. Reprogramming a New I.D. Disc or Microchipped Cat
10.1 Press the 'PROGRAM' button on the circuit board (Fig. 4), for 5 seconds,
the next unused Cat number will flash and there will be lines moving
around the first 'TWO ZEROS'.
10.2 Press the '+' button to select the appropriate Cat number for a
replacement I.D. Disc or select the next available Cat number. (A 'P' next
to the Cat number indicates that it has already been programmed,
although you may reprogram as follows).
10.3 Move the I.D. Disc or the microchip fitted between your cats' shoulders
close to the tunnel opening (Fig. 6) and the rotating 'TWO ZEROS' will
disappear and 'Pr' will flash.
10.4 Press 'SET' button to save the setting.
11. Factory Reset
To reset the cat flap back to the setting when you first bought it, press and
hold the 'PROGRAM' button and within 3 seconds press and release the
'4 WAY' button, then press and release the 'SET' button. Release the
'PROGRAM' button when all symbols show on LCD. After a period of self
checking, the 'IN & OUT' symbol will be all that is visible on the LCD display.
This procedure will erase all I.D. Disc(s) / microchip(s) and all other
settings. You will then need to re-program the I.D. Disc(s) / microchip(s)
(See Section 3).
12. Troubleshooting
12.1 Cat will not use the flap
It may take time for timid cats to learn how to use the cat flap - even if
they have used another cat flap before.
• First try using 'TRAINING MODE' (See Section 8).
• You may disable the energy saving mode so your cat will find it easier
to use the flap (although battery consumption is increased).
To disable, press and hold the 'PROGRAM' button and within 3
seconds briefly press the 'SET' button. When the display shows 'Eon'
release the 'PROGRAM' button. Press and release the '4 WAY' button
so the LCD shows 'EOFF'. Press 'SET' to save setting.
You may re-enable the energy saving mode by following the same
procedure so that the display shows 'Eon'.
