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1-800-732-2677

Frequently Asked Questions

Is the stimulation safe and 
humane?

While the stimulation is unpleasant, it is harmless to your 
pet. Electronic training devices require interaction and 
training from the owner to achieve desired results.

How old does my pet have to be 
before using the PetSafe Remote 
Trainer?

Your pet should be able to recognize basic obedience 
commands such as “Sit” or “Stay”. The Receiver Collar may 
be too large for pets under 8 pounds.

Once my pet is trained and has 
been obeying my commands, 
will he have to continue to wear 
the Receiver Collar?

Probably not. You may need to reinforce training with the 
Receiver Collar from time to time.

Is the Receiver Collar 
waterproof?

Yes. When changing the battery, be sure to keep the area 
free of dirt and debris. 

Can I use the Remote Trainer 
with more than one pet?

Yes, you can use the Remote Trainer on any pet you want to 
train. If you would like to train more than one pet at a time, 
you will have to buy multiple systems.

Can I use the Remote Trainer on 
aggressive dogs or stop my dog 
from being aggressive?

We do not recommend any of our products to be used on 
aggressive dogs. If you are unsure if your dog is aggressive, 
please consult your veterinarian or a certifi ed trainer.

Will I get exactly 100 yards of 
range with the Remote Trainer?

The range of the Remote Trainer will vary according to 
terrain, weather, vegetation, as well as transmission from 
other radio devices. 

How long can I continuously 
deliver stimulation to my pet?

The maximum amount of time you can press the 
Stimulation Button and deliver stimulation to your 
pet continuously is 8 seconds. After this, the Remote 
Transmitter will time-out, and the Stimulation Button must 
be released and pressed again.

What do I do if my pet’s neck 
becomes red and irritated?

Discontinue use of the Receiver Collar for a few days. If the 
condition persists beyond 48 hours, see your veterinarian. 
Once the skin returns to normal, monitor your pet’s skin 
condition closely.

Can I place the Receiver Collar 
on another collar?

No. The collar used for this unit has a sleeve to hold the 
Antenna.

Can I attach a leash to the 
Receiver Collar?

No. This can result in pulling the Contact Points too tightly 
against your pet’s neck. Use a separate non-metallic collar 
placed above the Receiver Collar to attach a leash.

How often do I need to replace 
the batteries?

If the Receiver Collar is left on continuously, the battery will 
last about 2 weeks. We recommend you turn the Receiver 
Collar off when it is not in use. The 9-volt battery in the 
Remote Transmitter will last about 2-3 months, depending 
on the frequency of use.

Summary of Contents for Big/Little Dog Remote Trainer

Page 1: ......

Page 2: ...e System Works 3 Key Definitions 4 Operating Guide Prepare the Remote Transmitter 5 Prepare the Receiver Collar 6 Fit the Receiver Collar 7 Find the Best Intensity Level forYour Pet 8 Understanding the Remote Transmitter 9 Training Guide General Tips 10 Teaching Basic Obedience The Sit Command 10 The Come Command 11 The Stay Command 12 Eliminating Unwanted Behavior Jumping Up 12 Digging 13 Chasing...

Page 3: ...eash How the SystemWorks The PetSafe Remote Trainer has been proven safe comfortable and effective for all pets over 8 pounds This system assists you in controlling your pet without a leash in a range up to 100 yards At the push of a button the Remote Transmitter sends a signal activating the Receiver Collar Using the Remote Trainer consistently and correctly many misbehaviors that your pet exhibi...

Page 4: ...s held down continuously for 8 seconds the RemoteTransmitter will time out and you must release and press the button again before any additional stimulation can be delivered to your pet Remote Transmitter Intensity Level Dial Transmitter Indicator Light Tone Button Stimulation Button Intensity Level Receiver Collar Receives the radio signal from the Remote Transmitter Receiver Indicator Light Indi...

Page 5: ...nsert the 9 volt battery with the positive side oriented as shown 1C 3 Replace the battery door by positioning the bottom edge 1D and snap the battery door into place 1A 1B 1C 1D Transmitter Indicator Light Function and Response Remote Transmitter Function Transmitter Indicator Light Response Any button is pressed Solid in color Low battery Flashes every 4 to 5 seconds Step 1 ...

Page 6: ... Center at 1 800 732 2677 or visit our web site at www petsafe net for a list of common retailers Turning the Receiver Collar On and Off To turn the Receiver Collar on press and release the On Off Button The Receiver Indicator Light will flash twice after the button is released indicating the Receiver Collar is ready to receive signals from the RemoteTransmitter Once the Receiver Collar has been t...

Page 7: ...he battery is not installed in the Receiver Collar 2 Have your dog standing comfortably 3A 3 Center the Contact Points underneath your dog s neck touching the skin 3B YES NO 3A Note It is sometimes necessary to trim the hair around the Contact Points to make sure that contact is consistent 3B 4 The PetSafe QuickFit Collar is designed so you can quickly attach and remove the Receiver Collar from yo...

Page 8: ...eash to the collar This can result in pulling the Contact Points too tightly against your pet s neck Attach a leash to a separate non metallic collar or harness making sure the extra collar does not put pressure on the Contact Points _____________________________________________________________ Care and Cleaning For comfort safety and effectiveness of this product please ensure that you check the ...

Page 9: ... continues to show no response at Level 10 check the fit of the Receiver Collar If all of these steps have been done and your pet continues to show no reaction to the stimulation contact the Customer Care Center at 1 800 732 2677 _____________________________________________________________ Understanding the RemoteTransmitter To train using theTone Button The audible sound emitted by the Receiver ...

Page 10: ...eliminate any form of aggressive behavior If you are unsure if your dog is aggressive please consult your veterinarian or a certified trainer ____________________________________________________________________ Teaching Basic Obedience The Sit Command 1 Put a separate non metallic collar on your pet s neck ABOVE the Receiver Collar and attach a 10 foot leash Note Be sure the extra collar does not ...

Page 11: ...gently guide your pet toward you until he begins to come in your direction 6 Immediately release the Stimulation Button as soon as your pet steps towards you and praise him enthusiastically 7 Quickly move backwards as your pet begins to come back to you praising him the entire time 8 Praise your pet when he returns to you 9 Repeat Steps 3 through 8 10 Once your pet responds readily to the Come com...

Page 12: ...lmly 7 Repeat steps 1 through 5 ____________________________________________________________________ Eliminating Unwanted Behavior Jumping Up Pets typically jump up to get attention If you do not want your pet to jump on you then friends or members of the family should not encourage this behavior That means every time your pet jumps on someone he should be reprimanded or redirected to an alternate...

Page 13: ...gnition Level 2 Place the Receiver Collar on your pet and wait at least 10 minutes before placing him in the yard No other people or pets should be in the yard as you do not want your pet to associate the stimulation with anything other than his digging Your pet must be securely fenced in or contained during training 3 From a window or area where your pet cannot see you wait until your pet begins ...

Page 14: ...ion Button until he stops 5 When your dog stops chasing the object immediately release the button walk backwards and give the command Come Praise your dog as he comes to you 6 Repeat the process until your dog stops chasing the object Trash Raiding The easiest way to prevent trash raiding is to remove garbage and tempting food from your pet s environment You can use the Remote Trainer to teach you...

Page 15: ...your pet s Recognition Level 2 Put your dog in a situation that will tempt him to bark 3 When your dog begins to bark press the Stimulation Button and give him the command Quiet 4 Immediately release the button once your dog stops barking and praise him 5 If your dog ignores the stimulation and continues to bark increase the Intensity Level by 1 and repeat the process 6 Practice this exercise in d...

Page 16: ...veterinarian or a certified trainer Will I get exactly 100 yards of range with the Remote Trainer The range of the Remote Trainer will vary according to terrain weather vegetation as well as transmission from other radio devices How long can I continuously deliver stimulation to my pet The maximum amount of time you can press the Stimulation Button and deliver stimulation to your pet continuously ...

Page 17: ...shing once every 4 5 seconds on either unit The range of the Remote Trainer will vary according to terrain weather vegetation as well as transmission from other radio devices Test the Receiver Collar See Test Light Instructions Make sure the Contact Points are placed snugly against your pet s skin Trim your pet s fur where the Contact Points touch his neck Increase the Intensity Level by 1 See Fin...

Page 18: ...tom buttons on the Remote Transmitter at the same time and hold for ten seconds 5 The Receiver Collar should emit two beeps 6 If the Receiver Collar does not beep twice please contact the Customer Care Center at 1 800 732 2677 Test Light Instructions 1 Hold the Test Light Contacts to the Contact Points 2 Press the Stimulation Button on the Remote Transmitter 3 The Test Light will flash Note At hig...

Page 19: ... Center at 1 800 732 2677 Proper use includes reviewing the entire Operating and Training Guide provided with your product and any specific Caution statements 3 No Unlawful or Prohibited Use This Product is designed for use with pets only This pet training device is not intended to harm injure or provoke Using this product in a way that is not intended could result in violation of Federal State or...

Page 20: ... subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Radio Systems Corporation 10427 Electric Avenue Knoxville TN 37932 1 800 732 2677 www petsafe net 400 716 Copyright 2005 Radio Systems Corporation ...

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