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General tips
• When being introduced to the Pet Fountain, your pet may be cautious of this new
and unusual object. After beginning operation of your Pet Fountain, simply allow
your pet to adjust at his or her own pace. Some pets may take several days or
longer to begin use, while others will start right away.
• Your pet may prefer that the Pet Fountain be placed away from their normal
feeding area. Try placing it in another location, such as a different area of the
kitchen or in a bathroom or utility room.
• Add ice cubes to the Bowl for refreshing, ice-cold running water!
Warranty and Customer Care
This product has the benefit of a 1 (one) year limited manufacturer’s warranty. This
warranty does not cover damage from accidents, misuse or abuse. It also specifically
excludes incidental or consequential damages as allowed by law. Loss of function
as a result of lack of cleaning, debris or mineralization from “hard water” does not
qualify under this warranty (Refer to cleaning instructions and environmental notes).
Details of the warranty applicable to this product and its terms can be found at
www.petsafe.net and/or are available by sending an email to: asiacc@petsafe.net.
Please contact your local Customer Care Centre with any set-up or technical
difficulties you experience, and if necessary to assist in the replacement of your
product. For a listing of Customer Care Centres in your area, visit our website at
www.petsafe.net.