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•  Do not allow pets to chew on or swallow any parts. If you are concerned your pet may chew the 

power cord, purchase a cord conduit (a hard plastic protector) at any hardware store.

•  The plastic fountain parts are BPA-FREE. However, some animals have been known to be sensitive 

to plastic food and water containers. If your animal shows signs of an allergic reaction to the 
plastic, please discontinue use until you have consulted with your veterinarian.

•  The fountain is intended to run continuously (always plugged into an electrical outlet), as long 

as the water level is maintained and the fountain is cleaned regularly. Be sure to check the water 
level regularly to help prevent damage to the pump, as your pet will drink the water, and some 
may evaporate.

•  Do not attempt repairs on the pump.
•  To avoid the possibility of the plug or electrical outlet getting wet, the electrical outlet should 

always be above the level of the fountain.

•  If an extension cord is necessary, an extension cord with a proper rating should be used.
•  The electrical use of this appliance is 2.5 watts.
•  The use of attachments not recommended or sold by the manufacturer may cause an unsafe 

condition. Do not modify the appliance.

•  Do not install or store appliance where it will be exposed to weather or temperatures below 40° F.
•  Read and observe all important notices listed on the appliance and in the packaging.
•  Never wash the filter with soapy water as the soap residue will seep into the filter and cannot be 

removed. Only rinse the filter with water.

•  Use only PetSafe

®

 Brand authorized replacement filters. If unauthorized filters are used, the 

warranty may be voided.

•  Do not use outdoors. Do not run dry. For indoor household use only.

SAVE THESE INSTRUCTIONS

Summary of Contents for Drinkwell Platinum

Page 1: ... 13703 Platinum Pet Fountain Quick Start Guide Please read this entire guide before beginning For troubleshooting and detailed cleaning instructions visit www petsafe net support for the full Operating Guide ...

Page 2: ...used to address safe use practices not related to personal injury When using electrical appliances basic safety precautions should always be followed to reduce the risk of fire electric shock and or injury to persons including the following To reduce the risk of injury close supervision is necessary when an appliance is used by or near children To protect against electric shock do not place electr...

Page 3: ...o not attempt repairs on the pump To avoid the possibility of the plug or electrical outlet getting wet the electrical outlet should always be above the level of the fountain If an extension cord is necessary an extension cord with a proper rating should be used The electrical use of this appliance is 2 5 watts The use of attachments not recommended or sold by the manufacturer may cause an unsafe ...

Page 4: ...uct s full warranty and should you ever need to call the Customer Care Center we will be able to help you faster Most importantly your valuable information will never be given or sold to anyone Complete warranty information is available online at www petsafe net In the Box D RINKWELL Power Adapter Adjustable Flow Control Housing Housing Lid Reservoir Reservoir Cap Pre Filter Carbon Filter Pump Bow...

Page 5: ...www petsafe net 5 P latinum D RINKWELL 7 8 1 3 5 6 2 4 ...

Page 6: ...2 Remove the pre filter by pulling up on the top lip 3 Remove the housing by pushing in on both sides and lifting up 4 Remove the pump from the square indentation and pull the in line plug up through the hole 1 P latinum D RINKWELL 2 P latinum D RINKWELL 3 P latinum D RINKWELL 4 5 ...

Page 7: ...shaped stator by pulling up on the small lip 7 Use a fingernail to pull out the impeller which is held in place magnetically 8 Rinse all fountain components except for the adapter with warm water before using the pet fountain This will remove any residue from the manufacturing process 9 Reassemble the fountain 6 7 D RINKWELL 8 sides tion e 5 ...

Page 8: ...vel and the rim of the bowl 12 To fill the reservoir turn it upside down and remove the cap Fill it with water and replace the cap 13 Quickly turn the reservoir right side up and slide into place 14 Make sure the electrical power cord the adapter and your hands are completely dry Connect the in line plug and make sure no silver is showing then plug the adapter into a standard electrical wall outle...

Page 9: ...ble the pet fountain Replacement Parts and Accessories Replacement parts or accessories for your fountain can be purchased by visiting www petsafe net or by contacting our Customer Care Center at 1 800 732 2677 Filter subscriptions now available Get fountain filters automatically and conveniently delivered right to your door when you need them Get free shipping and a 5 discount Visit www petsafe n...

Page 10: ...rms conditions and notices under which this Product is offered Warranty One Year Non Transferrable Limited Warranty This Product has the benefit of a limited manufacturer s warranty Complete details of the warranty applicable to this Product and its terms can be found at www petsafe net and or are available by contacting your local Customer Care Center Radio Systems Corporation 10427 PetSafe Way K...

Page 11: ...al purchase Radio Systems will organize for a replacement to be sent in advance of returning the faulty Product A Post Bag will be included with the replacement Product for the return of the faulty Product The Product must be returned within 7 days of receiving the replacement If the Product is deemed to be faulty after 30 days from the date of original purchase the consumer will be required to re...

Page 12: ...Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932 1 800 732 2677 www petsafe net 2017 Radio Systems Corporation RE400 2130 ...

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