Petsafe Elite Pendant PDT00-13377 Operating And Training Manual Download

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www.petsafe.net 3

Table of Contents

Components ................................................................................................................. 4

Other Items You May Need .......................................................................................... 4

How the System Works ................................................................................................ 4

Features ........................................................................................................................ 4

Key Definitions ............................................................................................................. 5

Operating Guide ......................................................................................................... 6

Prepare the Handheld Remote ................................................................................. 6

Prepare the Pendant

™

Receiver ............................................................................... 6

Fit the Pendant

™

Receiver ......................................................................................... 8

To Pair the Pendant

™

Receiver and the Handheld Remote ...................................... 9

Training Guide ........................................................................................................... 10

General Tips ............................................................................................................ 10

Teaching Your Pet With Tone .................................................................................. 10

Find the Best Stimulation Level for Your Pet .......................................................... 10

Teaching Basic Obedience ..................................................................................... 11

Eliminating Unwanted Behavior .............................................................................. 13

Frequently Asked Questions ................................................................................... 16

Troubleshooting ........................................................................................................ 16

Test Light Instructions ................................................................................................ 17

Customer Care International ...................................................................................... 17

Battery Disposal ......................................................................................................... 18

Perchlorate Battery ..................................................................................................... 18

Compliance ............................................................................................................... 18

Warranty ..................................................................................................................... 18

myTrainer

™

Software ................................................................................................. 20

Thank you for choosing the PetSafe

brand. You and your pet deserve a

companionship that includes memorable moments and a shared understanding

together. Our products and training tools promote a lifestyle of protection, teaching,

and love—essentials that influence memories for a lifetime. If you have any questions

about our products or training your pet, please visit our website at www.petsafe.net

or contact our Customer Care Center at 1-800-732-2677.
To get the most protection out of your warranty, please register your product within

30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy

the product’s full warranty and should you ever need to call the Customer Care

Center, we will be able to help you faster. Most importantly, PetSafe

will never

give or sell your valuable information to anyone. Complete warranty information is

available online at www.petsafe.net.

Summary of Contents for Elite Pendant PDT00-13377

Page 1: ...Elite Pendant Remote Trainer operating and training guide Please read this entire guide before beginning Model Number PDT00 13377 ...

Page 2: ...ase Risk of skin damage Please read and follow the instructions in this manual Proper fit of the collar is important A collar worn for too long or made too tight on the pet s neck may cause skin damage Ranging from redness to pressure ulcers this condition is commonly known as bed sores Avoid leaving the collar on the dog for more than 12 hours per day When possible reposition the collar on the pe...

Page 3: ...tware 20 Thank you for choosing the PetSafe brand You and your pet deserve a companionship that includes memorable moments and a shared understanding together Our products and training tools promote a lifestyle of protection teaching and love essentials that influence memories for a lifetime If you have any questions about our products or training your pet please visit our website at www petsafe n...

Page 4: ...where to teach basic commands or to deter unwanted behaviors At the push of a button your Handheld Remote sends a signal activation to your dog s Pendant Receiver He receives a safe but annoying stimulation He ll quickly learn the association between this behavior and your correction The PetSafe Elite Pendant Remote Trainer has been proven safe comfortable and effective for both small and large do...

Page 5: ...om the collar No stimulation is delivered Status Gauge Displays battery life charging status and when a tone green or stimulation yellow button is being pressed Micro USB Port Connects to myTrainer software Also used to connect Power Adapter for charging Keep the cover in place when not charging to keep debris out of the opening Pendant Receiver Delivers stimulation or tone on a signal from the Ha...

Page 6: ...e longer than when using the power adapter Turning On the Handheld Remote Power up the Handheld Remote by sliding it open You will see the status gauge display the remaining battery life Handheld Remote LED Function and Response Handheld Remote Function Status Gauge LED Response Good battery 3 green LEDs are solid for 3 seconds Medium battery 2 green LEDs are solid for 3 seconds Low battery 1 gree...

Page 7: ...r as long as the Tone button is pressed If it does not see To Pair the Handheld Remote and the Pendant Receiver Note To extend the life of the battery turn the Pendant off when it is not in use To Turn the Pendant Off 1 Press and hold the SmartTouch On Off buttons 2C until the red LED turns off approximately 3 seconds and the Pendant beeps high to low 2 Release the SmartTouch On Off buttons To ext...

Page 8: ... properly Step 3 Fit the Pendant Receiver Important The proper fit and placement of your Pendant Receiver is important for effective operation The Contact Loops must have direct contact with your dog s skin on the underside of his neck To assure a proper fit please follow these steps 1 Make sure that the Pendant is turned off 2 Attach the Pendant to collar See page 7 for instructions 3 Start with ...

Page 9: ... Remote If your Pendant Receiver does not beep when the Tone button of the Handheld Remote is pressed or if the Pendant is not responding to the Handheld Remote follow these steps 1 With the Pendant Receiver off your pet turn the Pendant off 2 Press and hold the SmartTouch On Off buttons for 5 seconds 3 The Pendant will beep and the LED will flash 4 Press the Tone button 5 The Pendant will respond...

Page 10: ... minutes per day for 2 or 3 days helping him create the association of the tone with reward and praise To accomplish this 1 Push the Tone button for 2 consecutive seconds 2 Release the button and immediately reward your pet with verbal praise petting or a small food reward Spend 3 to 5 seconds on your rewarding 3 Wait a few minutes and repeat holding the Tone button for 2 seconds following with pr...

Page 11: ...eed to be trimmed around the Contact Loops If all of these steps have been done and your pet continues to show no reaction to the stimulation see the Test Light Instructions section If after completing all of these steps your dog still does not indicate he is feeling the stimulation please contact Customer Care Center or visit our website at www petsafe net Teaching Basic Obedience The Sit Command...

Page 12: ...When your pet turns toward you give the command Recall WITHOUT STIMULATION and praise him while you continue to back up Praise your pet when he returns to you 11 Use your leash to prevent your pet from running past you If your pet manages to run past you repeat Steps 3 through 8 The Stay Command 1 Put a separate non metallic collar on your pet s neck ABOVE the Pendant and a 10 foot leash Note Be s...

Page 13: ...5 Practice this exercise in several different areas and use different people for distractions Digging It is important to first understand why your pet is digging Many dogs such as terriers were bred to flush out prey and digging is very innate to them Other pets may be digging to find a cool spot to lie down or simply out of boredom Your pet may no longer have the desire to dig if he is provided w...

Page 14: ...mportant that you and your dog remain safe while carrying out this training Your dog should be on a strong leash long enough for him to attempt to chase an object but short enough for him not to reach a road or other unsafe area You must also be physically strong enough to restrain your dog when he tries to chase 1 Choose the Intensity Level one step higher than your dog s Recognition Level 2 Set ...

Page 15: ...r pet s Recognition Level 2 Pick a temptation for your pet and position yourself where he cannot see you 3 While your pet s mouth is touching the temptation press and hold the Stimulation button Immediately release the button when your pet leaves the temptation 4 Do not say anything as you want your pet to associate the stimulation with his behavior not you 5 If your pet does not respond to the st...

Page 16: ...ng can I continuously deliver stimulation to my pet The maximum amount of time you can press a Stimulation Button and deliver stimulation to your pet is 10 seconds After 10 seconds the Handheld Remote will time out and the button must be released for 5 seconds and pressed again Troubleshooting My pet is not responding when I press a button Check to see if the Pendant has been turned on If your ran...

Page 17: ...fic temperament or size weight of your pet may not be suitable for this Product please refer to How the System Works in this Operating Guide Radio Systems Corporation recommends that this Product is not used if your pet is aggressive and accepts no liability for determining suitability in individual cases If you are unsure whether this Product is appropriate for your pet please consult your veteri...

Page 18: ...vice complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device ACMA Australia This device complies with the applicable EMC requirements specified by the ACMA Australian Communications a...

Page 19: ...se must be provided Without a proof of purchase Radio Systems will not repair or replace faulty components Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number prior to sending the Product Failure to do so may delay in the repair or replacement of the Product If the Product is deemed to be faulty within 30 days from date of origin...

Page 20: ...e myTrainer software installation is available for download at http www petsafe net support downloads When prompted to Run or Save choose Run The installation will start automatically after it has been downloaded The installer will guide you through the necessary steps to install myTrainer myTrainer settings can be customized by unchecking one or both of the checkboxes on the Installation Options ...

Page 21: ...he PetSafe icon or select Show from the right click context menu If a Pendant Remote Trainer device is plugged into a USB port its information will be displayed in the Training System Summary area Otherwise the Training System Summary will be blank The first time the Pendant Receiver or Handheld Remote is plugged into a USB port a message appears advising that a new device was detected and the dri...

Page 22: ...en the maximize button is pressed Device Image Buttons Device image buttons allow you to select between the Pendant and the Handheld Remote when both are plugged into USB ports simultaneously The buttons are outlined in green when connected to the USB port and by red when not connected Device image buttons that are outlined in red will ignore mouse clicks When only one device is plugged in it is a...

Page 23: ...O BEGIN and the status bar will display Ready Fig 3 Fig 3 ATTENTION Once the update process has started the device must be left plugged into the USB port until the update completes When the device is unplugged during an update it will go into loader recovery mode and you must retry the download so that the device is usable To start the update process click the DOWNLOAD button The status bar at the...

Page 24: ...ro when the Reset button is pressed Fig 5 Fig 5 Help Tab The Help tab will aid in maximizing your satisfaction of the Pendant Training System by giving you access to a wealth of information The Help tab contains links to the Product Manual FAQs the PetSafe website Product Registration Customer Care Center email and contact info the PetSafe Cloud dashboard Twitter Facebook YouTube and the official ...

Page 25: ...op the welcome message from opening Uncheck the Show startup message in the lower left hand corner of the Home tab How do I remove the application from the notification area Right click on the icon in the notification area and select Exit from the context menu You may also need to delete the icon from the Startup menu under All Programs What if myTrainer becomes unresponsive after I plug in the US...

Page 26: ...26 Customer Care Center 1 800 732 2677 ...

Page 27: ...www petsafe net 27 ...

Page 28: ...Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932 1 800 732 2677 www petsafe net 400 1359 1 2012 Radio Systems Corporation ...

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