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Replacement Parts & Accessories

To purchase replacement parts or accessories, contact PetSafe

®

 Customer Care Center at 1-800-732-2677 or by visiting www.petsafe.net.

Flap Replacement/Horizontal Flap Adjustment:

  The PetSafe

®

 Panel Pet Door Insert

 uses two PetSafe

®

 large fl aps.  To replace a fl ap, simply hold fl ap up and 

unscrew the fi ve screws on the lower section of the inboard Hinge Plate.  Replace with a new fl ap and return existing fi ve screws to secure fl ap back into place.  
To horizontally adjust a fl ap, hold fl ap up and loosen the fi ve screws on the lower section of the inboard Hinge Plate.  Adjust fl ap left or right for a snug fi t and 
tighten screws back into place.  

Vertical Flap Adjustment: 

 To adjust fl ap vertically the Interior or Exterior Cover plate will need to be removed, depending on which fl ap is being modifi ed.  Use a 

small fl at head screwdriver to remove Finishing Plugs on the Interior or Exterior Cover.  Loosen the fi ve screws on the upper section of the Hinge Plate and adjust 
fl ap up or down for a snug fi t.  Tighten screws back into place and replace Finishing Plugs.

NOTE:

  Vinyl fl aps shrink during cold months and stretch in warmer months and may need to be adjusted to ensure a proper fi t during seasonal changes. 

 

Paintable Design:

  The PetSafe

®

 Panel Pet Door Insert

 was professionally painted during installation.  If you need to repaint your pet door insert, the only 

parts paintable are the Interior and Exterior Panels, Dual-Flap Mount, Bottom Mount, Interior and Exterior Cover Plates and Finishing Plugs.  Any new paintable 
parts should be primed before painting. T-grooves on the Exterior Panel Insert, the Dual-Flap Mount and Bottom Mount should not be painted to allow movement 
after installation.

Closing Panel:  

 Included with the PetSafe

®

 Panel Pet Door Insert

 is a plastic snap-on closing panel.  Convenient, for those times when limiting access for your 

pet’s entry and exit is necessary.
 

PetSafe

®

 Panel Blank Insert

:

  If you no longer have the need for a pet door, you can replace your PetSafe

®

 Panel Pet Door Insert

 with the Panel Blank Insert

.   

The PetSafe

®

 Panel Blank Insert

 provides the same paneled look without the pet door and is paintable.

In no event shall Radio Systems

®

 Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever 

arising out of or connected with the use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product.

Under no circumstances will PetSafe

®

 be liable for any labor charges or any expenses whatsoever in connection with the painting, removal, repair or installation of 

this product.

Description

Part #

Large Replacement Flap

PAC11-11039

Gray Replacement Hardware Kit

MPA00-12085

White Replacement Hardware Kit

MPA00-12118

Closing Panel

MPA00-12828

Gray PetSafe

®

 Panel Blank Insert

RPA00-12746

White PetSafe

®

 Panel Blank Insert

RPA00-12117

White Finishing Plugs (50)

MPA00-12823

Gray Finishing Plugs (50)

MPA00-12824

M3.5 x 20mm screws (50)

MPA00-12825

10427 Electric Avenue
Knoxville, TN 37932
www.petsafe.net

400-1162/2

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