Petsafe Passport PPA00-13795, Installation And Operating Manual

Page 1: ...PASSport Pet Access Smart System Installation and Operating Guide Please read this entire guide before installation Model Numbers PPA00 13795 and PPA00 13796 ...

Page 2: ...d through the pet door Radio Systems Corporation recommends that you properly guard access to the hazard or remove the pet door The closing panel or lock if applicable is provided for aesthetic and energy efficiency purposes and is not intended as a security device Radio Systems Corporation will not be liable for unintended use and the purchaser of this product accepts full responsibility for over...

Page 3: ...st PASSport have been completed We do not accept any responsibility for openings that are cut or modified in doors or walls or any damage caused to doors or walls in forming or modification of such openings including any costs associated with the repair or replacement If operating from the optional Rechargeale Lithium battery the battery and bat tery compartment coannot be exposed to temperatures ...

Page 4: ... you ever need to call the Customer Care Center we will be able to help you faster Most importantly PetSafe will never give or sell your valuable information to anyone Complete warranty information is available online at www petsafe net Table of Contents GETTING STARTED Components How the PASSport Pet Access Smart System Works PASSport Key Features Controls and Indicators Key Definitions Icon Defi...

Page 5: ...e Pet Add a Pet Remove Pet Relearn Pet ASSISTANCE About Screen Serial Number Software Updates Troubleshooting Replacement Parts and Accessories OTHER INFORMATION Terms of Use and Limitation of Liability Perchlorate Battery Important Recycling Advice Battery Disposal Compliance ...

Page 6: ...et or easily set the same access setting for all pets with the Master Access option Also the PASSport shows the last 4 times your pet has used the pet door allowing you to monitor your pet s access The PASSport is programmable for up to 20 pets PASSport Key Worn on your pet s collar the PASSport Key uses Radio Frequency Identification RFID technology by using a unique code to signal the PASSport t...

Page 7: ...n intelligent receiver using an internal antenna to pick up a unique PASSport Key code for selective pet access PASSport Rechargeable Battery Optional rechargeable lithium battery specially designed to work with the PASSport to allow full operation in place of the power adapter or as a power back up option sold separately Main Flap The center plastic flap with UV sun protection which covers the pe...

Page 8: ...ogram by pet This is the default factory pet access setting for each pet In Only Access Pet access setting which only allows pets with programmed PASSport Key to enter but not exit Out Only Access Pet access setting which only allows pets with programmed PASSport Key to exit but not enter Timer Mode Allows the different pet access settings to be set at specific times of day for all pets with progr...

Page 9: ...me Size Overall pet door dimensions Cut out Size Opening cut in homeowner s door for proper fit and pet door installation Replacement Flap Size Overall flap size when removed from pet door Flap Opening Size Usable flap space for pet to enter and exit through the pet door Interior Frame Pet door frame on the inside of home frame with main flap and control panel Exterior Frame Pet door frame on the ...

Page 10: ... you can then use the PASSport computer application to easily program your PASSport and customize your pet s access Prepare Test and Setup Install Clock Battery and Power Adapter The PASSport is shipped with the pet door s clock battery uninstalled This is to prevent the loss of battery life before purchase and use The 3 V Lithium coin cell battery size CR2032 will need to be installed before proc...

Page 11: ...up test and program the PASSport Pet Access Smart System in the intended location or application to check for possible radio frequency interferences These interferences could negatively affect the PASSport from working properly and receiving the signal of the PASSport Key Common household appliances and electronic products should be located at least two feet 60 cm away from the location of where t...

Page 12: ...press the right arrow to move to minute field 3 Press up or down arrows to set current minute 4 If in 12 hour format press right arrow to move to AM PM field Press up or down arrow to toggle between AM PM 5 Press right arrow to set time Select Date Format The date can be set to month day or day month format To select time format and set time 1 Use up and down arrow keys to highlight desired date f...

Page 13: ...es move the PASSport to another location and follow the Program Pet steps once more If the attempt to program your pet s PASSport Key in the new location is unsuccessful please contact our Customer Care Center for additional help Once you have completed programming of all pets to the PASSport the LCD screen should display the Main Menu If the Initial User Set Up and Programming Pet are successful ...

Page 14: ...ment Optional Caulk Installation in a Non Glass Door Determine Pet Door Location Remove power adapter from PASSport or optional rechargeable battery if using prior to proceeding with installation 1A Measure and mark your pet s shoulder height on the interior side of door 1B Determine location for the pet door Draw a vertical center line through the shoulder height line using a level Helpful Tip Ma...

Page 15: ... Helpful Tip Use both hands to hold drill steady and straight at a 90 angle Helpful Tip Before cutting pet door opening apply painters or masking tape on jigsaw blade guide and along outer edges of drawn template to help protect door surface from marks and scratches during cutting 3B Beginning in one of the holes just drilled cut along the drawn template lines After cutting out the opening you may...

Page 16: ...which screw to use and if it needs to be trimmed Chart 1 Screw Selection Guide Screw Length Cut Out Thickness T Trimming Instructions 3 screw 88mm 3 1 4mm 25mm Trim screw to door thickness T 23 56mm See Illustration 5B 1 1 1 25mm 38mm No trimming needed 3 3 screw 100mm 1 1 2 2 38mm 51mm No trimming needed Helpful Tip Remove pencil marks and make sure surface is free of debris and shavings before i...

Page 17: ...nd Power Adapter 5A Thread mounting screws through interior frame Be sure to insert screws into screw holes inside battery compartment Check to make sure pet door fit is correct and frame is aligned flush before tightening screws Note Small has 4 screw holes and Medium has 6 screw holes 5B Insert finishing plugs into screw holes of interior and exterior frames Align flat edge of plugs with outer e...

Page 18: ...e until they are completely comfortable doing it on their own It is not recommended to use the other pet access modes In only out only Timer see Pet Access Modes until your pet is completely comfortable using the PASSport in Smart Mode Training time will vary by pet It is very important not to force your pet through the pet door or they may become frightened Let your pet become familiar with the P...

Page 19: ... the operation and settings of the PASSport Pet Access Smart System To open the Door Settings menu from the Main Menu select Setup Door Settings The Door Settings screen displays the following options Door Allows pet door operational mode to be changed with three mode options SmartMode default Open or Locked Lock Keypad Allows the 5 Star Navigation to be disabled by setting a 4 digit pin number Vo...

Page 20: ...isplay Keypad Locked You may want to write down your pin number and keep it in a secret place for safe keeping If you cannot remember your pin number contact our Customer Care Center Unlock Keypad 1 Push any button on the 5 Star Navigation and the Unlock Keypad screen will appear 2 Use the up and down arrow keys to enter the 4 digit pin number Use the right and left arrow keys to move between the ...

Page 21: ...ight arrow key to select 2 Use the down arrow key to highlight which setting to change Use the right arrow key to change the setting Use the left arrow back key to return to the Main Menu Language The PASSport default language setting is English The Language screen allows the language of the PASSport to be changed Change Language 1 From Main Menu select Setup Door Settings Use the down arrow key t...

Page 22: ...pet set to Master Access comes in Out Tone Audible tone that sounds when any pet set to Master Access goes out Master Access Mode There are 4 Master Access Modes SmartMode In Only Out Only and Timer SmartMode The default access mode and allows any pet wearing a programmed PASSport Key to enter or exit as they please In Only Mode Allows your pet s to enter through the PASSport but your pet s cannot...

Page 23: ...o select 3 Once Timer has been selected Access Time will appear at the bottom of the Master Access Menu list Use the down arrow key to highlight Access Time and then the right arrow key to select 4 The Access Time screen will list four available time slots Press the right arrow key to select the first time slot 5 The first line listed on the Access Time menu is to select the pet access mode Use th...

Page 24: ... e at starting at 7 pm you would want to set their access mode to Smart Mode In Out at 7 am and then their access mode to In Only at 7 pm After using Timer Mode to program the example listed the Access Time menu screen would display TO REMOVE TIMER MODE ACCESS TIME Master Access 1 If you want to remove an access time for timer mode from the Main Menu select Setup Pet Settings Master Access Mode Ti...

Page 25: ...e is off but these can easily be changed to one of 10 audible tones TO CHANGE MASTER ACCESS IN TONE or OUT TONE 1 To change the Master Access In Tone or Out Tone from the Main Menu select Setup Pet Settings Master Access Use the right arrow key to select 2 Use the down arrow key to highlight In Tone or Out Tone whichever one you want to change then use the right arrow key to scroll through the ten...

Page 26: ...can change the Access Mode Re latch time In tone and Out tone for an individual pet Rename Pet Allows the default Pet n where n is the next available number name assigned by the PASSport to be changed to the actual pet s name or allows the name to be changed Relearn Pet Allows the PASSport to keep a pet s programmed settings if for some reason the pet s has to be re programmed to the PASSport for ...

Page 27: ...specific times of day by pet if wearing a PASSport Key To Change Pet Access Mode 1 From the Main Menu select Setup Pet Settings Pet n or name of Pet Pet Access Use right arrow to select 2 Use the right arrow to scroll through the Pet Access Modes to select the desired mode Master Smart Mode In Only Out Only or Timer Press the left arrow back key to return to the Main Menu If Master Mode is selecte...

Page 28: ...e left arrow back key to return to the Access Time menu screen with the 4 time slot options 7 Use the down arrow key to highlight the second time slot Press the right arrow key to select Repeat steps 5 6 to select the pet access mode and schedule time for the access Repeat steps for as many times as you want to schedule Remember a minimum of 2 time slots are required but up to 4 time slots are ava...

Page 29: ...ved Please remember you must have a minimum of two Access Time slots entered for Timer Mode to work RE LATCH TIME The re latch time is the amount of time it takes the pet door to re lock after the PASSport Key is no longer detected The factory default re latch time is set to 2 seconds but can be changed from 1 second to 60 seconds for each pet This is especially useful if you have older or slower ...

Page 30: ...to the actual pet s name or the current name can be changed to a different name at any time To Rename Pet 1 From the Main Menu select Setup Pet Settings Pet n or pet name Rename Pet Press the right arrow key to select 2 The rename pet text screen will appear Use the arrow keys on the 5 Star Navigation to scroll through the text entry screen to CLR Press the enter button on 5 Star Navigation to cle...

Page 31: ... and times they used the pet door and whether your pet came in or went out Note Location is based on the last time the pet used the pet door and the PASSport Key was detected The location displayed may not be correct if a pet is let out or in using a different opening other than the PASSport To View Pet Location To view your pet s location from the Main Menu the list of pets programmed to the PASS...

Page 32: ... and the PetSafe web address To find the About screen from the Main Menu select Setup About Serial Number Your PASSport Pet Access Smart System has a unique serial number which identifies your pet door This number is needed during product registration to use the PASSport Computer Application and may be needed by our Customer Care Center during any calls for product assistance The serial number can...

Page 33: ...open Attention screen Flap being held open Attention screen Clear debris from flap threshold so flap may lock Check for any objects obstructing flap and clear Next press enter key so PASSport will cycle through and lock flap When flap relocks successfully the Main Menu screen will appear PASSport Computer Application and the PASSport are not communicating Make sure the USB cable is plugged into th...

Page 34: ... for use with pets only This pet training device is not intended to harm injure or provoke Using this Product in a way that is not intended could result in violation of Federal State or local laws 4 Limitation of Liability In no event shall Radio Systems Corporation be liable for any direct indirect punitive incidental special or consequential damages or any damages whatsoever arising out of or co...

Page 35: ... which the receiver is connected Contact the Customer Care Center This device complies with Industry Canada Rules This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Unauthorized change...

Page 36: ...Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932 1 800 732 2677 www petsafe net 400 1599 2013 Radio Systems Corporation ...