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To install Power Adaptor:

 The Dog Door is supplied with a low-voltage AC adaptor for power.  

Insert Power Adaptor into Concealed Power Connection located underneath bottom of Interior Frame.
An optional rechargeable lithium-ion battery is available to use with the Dog Door (sold separately). 
If using the Passport

 Rechargeable Battery instead of adaptor for power source, insert it into Battery 

Compartment on right side of Interior Frame (see Passport

 Rechargeable Battery

 Operating Guide

 for 

how to install the rechargeable battery).

Understanding Motion Sensors

Note: 

For testing purposes, the Motion Sensor Wire should have been connected from the Interior Frame to Exterior Frame at the factory. Before 

proceeding with the next steps, make sure the Motion Sensor Wire is connected or the Dog Door will not detect the Passport

 Key and open from 

the outside during testing (See “Installation In a Non-Glass Door” Step 4F for connecting Motion Sensor Wire).
It is important to understand how the interior and exterior Motion Sensors work and keep this in mind when selecting your installation location. 
When the Motion Sensors detect movement, they trigger the reader (which detects and reads the Passport

 Key) to turn on. The areas where the 

Motion Sensors can detect motion are called the Motion Sensing Zones. Where your dog is detected within the Motion Sensing Zones can depend 
on your dog’s size and hair type, surrounding temperatures, and the location where the Dog Door is installed. For example, if your dog has longer 
hair, it may take longer for the Motion Sensors to detect your dog. Also, if your Dog Door is installed in a location with stairs on one side, the 
Motion Sensor will detect your dog differently on the side with the stairs than on the side without the stairs. Blind Zones are areas where the Motion 
Sensors cannot detect your dog and the Dog Door will not read your dog’s Passport

 Key.

Check for Radio-Frequency Interference

Prior to installation, it is recommended to set-up, program and test the Dog Door in the intended installation location or application to check for 
possible Radio-Frequency Interferences. These interferences could negatively affect the Dog Door, keeping it from working properly and receiving 
the signal of the Passport

 Key. Common household appliances and electronic products should be located at least 61cm away from the location 

where the Dog Door will be installed. Typical household products to consider are microwaves, televisions, wireless telephones, computers, garage 
door openers and hand-held electronic devices such as remote controls or game stations.

Select Installation Location

The Dog Door must be installed in a location where the LCD Screen, Battery Compartment and Power Adaptor are not exposed to outside elements 
such as rain or snow. The Power Adaptor is for inside use only. It is recommended to install the Dog Door in a location where prolonged exposure to 
direct sunlight is not a factor. Dog Door operating temperature range is: -20.5° C to 55° C. 
Go to location where you plan to install the Dog Door. Place the Dog Door directly in front of door or desired installation location in the upright 
position. Make sure the Dog Door is vertical and not leaning so flap will operate properly. If using supplied Power Adaptor, find closest power 
outlet. Plug in adaptor to power the Dog Door. The Power Adaptor cord is 1.8 m in length. If Power Adaptor cord will not reach closest outlet, you 
will need a power cord extension, or to use the optional Passport

 Rechargeable Battery (both sold separately) or find an alternative location to 

install the Dog Door.
Keep the Dog Door in front of the door or application in the upright, vertical position and proceed to “Initial User Setup”, “Program Pet” and “Test 
Passport

 Key” steps to continue to check for Radio-Frequency Interferences and check the Motion Sensors.

Initial User Setup

Note:

 A Passport

 Key is required for your dog to be programmed to and access the Passport

 Intelligent Dog Door. One Passport

 Key is 

included. Additional Passport

 Key accessories are available for multiple pet households (sold separately). If you are programming multiple keys, it 

is important to note which key belongs to which pet. The Dog Door can be programmed for up to 20 Passport

 Keys. 

The Initial User Set Up and Programming Pet steps quickly get your Dog Door ready for you and your dog to use. These steps can be completed 
using the Dog Door Control Panel or the Computer Application. To use the Computer Application, see “Connecting Dog Door to Computer”section. 

NOTICE

•The unit only operates properly while outside temperature is greater than -20.5°C and less than 55°C. If operating from optional 

rechargeable lithium-ion battery, the battery and Battery Compartment cannot be exposed to temperatures below 0°C.

•Do not install in a location where the Interior Frame, including the LCD Screen and Battery Compartment, and the Power Adaptor are 

exposed to damp or wet conditions or to water or outside elements, such as rain or snow.

•Do not use Power Adaptor in temperatures below 0° C or above 40° C. Power Adaptor for inside use only.

•To avoid tripping, always position the power cord out of the path of foot traffic.

Summary of Contents for Passport PPA19-20559

Page 1: ...prima di iniziare l installazione Lesen Sie bitte zunächst diese Anleitung vollständig durch bevor Sie mit der Installation beginnen Installation Guide Guide d installation Montagehandleiding Manual de instalación Manuale di installazione Montageanleitung 1000 Series Série Serie Serie Serie Serie Passport Intelligent Dog Door Porte intelligente pour chien Passport Passport Intelligent Hondenluik P...

Page 2: ... and is not intended as a security device Radio Systems Corporation will not be liable for unintended use and the purchaser of this product accepts full responsibility for oversight of the opening it creates Follow all safety instructions for your power tools Be sure to always wear your safety goggles and other proper safety equipment Ensure the Power Adaptor is used only on a standard outlet Do n...

Page 3: ... and less than 55 C If operating from the optional rechargeable lithium ion battery the battery and Battery Compartment cannot be exposed to temperatures below 0 C Do not install in a location where the Dog Door Interior Frame including the LCD Screen and Battery Compartment and the Power Adaptor are exposed to damp or wet conditions or to water or outside elements such as rain or snow Only use de...

Page 4: ...metal Tools Needed Medium 13 1 8 33 4 cm W Center Line Cutting Template NOTICE When applying cutting template there should be a minimum of 3 between the bottom and sides of the door and the outer edge of the template to maintain the structural integrity of the door Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932 1 800 732 2677 www petsafe net 2013 Radio Systems Corporation 408 082 C...

Page 5: ...og Door allowing you to monitor your dog s access Programming is easy using the LCD Screen and 5 Button Navigation or by connecting to your computer with included USB cable The Passport is programmable for up to 20 pets Follow all steps under Prepare Setup and Test including Test Passport Key before starting installation Passport Key The Passport Key does not require a battery to operate One Passp...

Page 6: ... Indicator Light on Interior Frame which blinks green once every 6 seconds when power source Power Adaptor or rechargeable battery is in good operating status Blinks a red light twice every 6 seconds when powered by the rechargeable battery and the battery is low Low Battery Mode If Dog Door has an error alert ATTENTION screen the LED will blink red once every 6 seconds Lock Keypad Allows 5 Button...

Page 7: ...dogs with programmed Passport Key accessories The default factory setting for door operational mode Speaker Produces sound and used to alert when In Tone or Out Tone has been set or when battery alert or error has been detected Serial Number Unique identification number assigned to each Dog Door during manufacturing The Serial Number is located on a label inside Battery Compartment or on Passport ...

Page 8: ... installed The 3 V lithium coin cell battery size CR2032 will need to be installed before proceeding with setup testing and installation The battery is required to keep the clock s time during any power loss Typical battery life is about 1 year with normal use and operating power from Power Adaptor or optional rechargeable lithium ion battery sold separately With no operating power the expected Cl...

Page 9: ... wireless telephones computers garage door openers and hand held electronic devices such as remote controls or game stations Select Installation Location The Dog Door must be installed in a location where the LCD Screen Battery Compartment and Power Adaptor are not exposed to outside elements such as rain or snow The Power Adaptor is for inside use only It is recommended to install the Dog Door in...

Page 10: ... s Passport Key is nearby before pressing enter to accept date and start programming Programming the Passport Key to the Dog Door is time sensitive Program Dog Note Only one Passport Key can be programmed at a time Any other Passport Key accessories near the Dog Door will prevent proper programming To program Pet 1 After pressing the enter key to accept date you will have 30 seconds to program you...

Page 11: ... mode must be set to Smart Mode which is default factory setting Check to make sure the Dog Door is in Smart Mode prior to testing see Door Operational Modes section of Operating Guide Hold the Dog Door in the upright position directly in front of interior side of door or installation application It is VERY IMPORTANT the Dog Door is vertical and not leaning so the flap system will operate properly...

Page 12: ...e Battery it has been removed Initial User Setup steps to set the language time and date have been completed Each dog to use the Dog Door has been successfully programmed Each Passport Key has been tested in the installation location on both interior and exterior side and the Dog Door can read each key If installing in a door will any components of the Passport Intelligent Dog Door be obstructed b...

Page 13: ...Match the marked lines on the door with the belly height and centre lines on the cutting template Tape the cutting template in place and carefully trace cutting template Make sure to trace underneath tape and connect the corners Remove the cutting template and any excess tape from the door Fig 2A 1A 1B NOTICE Read this entire guide prior to cutting or modifying an opening in your door or wall Do n...

Page 14: ...oor Before putting away your jigsaw place Interior Frame frame with flaps inside the cut out on the interior side of the door to check the fit Then place the Exterior Frame into the exterior of the cut out to check the fit If the frames do not easily fit inside the opening you may need to recut opening before proceeding with installation Measure the thickest part T of cut out Note this measurement...

Page 15: ...ng tunnels are aligned Fig 4G Helpful Tip You should be able to see clearly through all screw holes when your door is aligned properly STEP 5 Insert Screws And Plugs Insert mounting screws through Interior Frame screw holes Be sure to insert screws into screw holes inside Battery Compartment Check to make sure Dog Door fit is correct and frame is aligned flush Tighten screws Fig 5A Note This model...

Page 16: ...comfortable entering and exiting through the closed flaps in Open Mode change the door operational mode to Smart Mode to operate with your dog s Passport Key Walk your dog to the Dog Door until the Passport Key is detected and the flap system unlocks Encourage your dog to push through the flaps to the other side Repeat training your dog to walk to the Dog Door and push through to the other side un...

Page 17: ...aber más acerca de nuestra amplia gama de productos que incluyen limitadores de zona sistemas de adiestramiento control de ladridos puertas para mascotas salud y bienestar gestión de residuos y productos de juego y reto visite www petsafe net I prodotti PetSafe sono progettati per migliorare la qualità della relazione tra voi e il vostro cane Per ulteriori informazioni sulla nostra estesa gamma di...

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