10
Installation and Operating Instructions for Newbourne 40i Inset Inset Ecodesign Multi Fuel Stove
Ref: Pevex1030/AH/ver1: 1 April 2019
6. Leave instructions for customer
7. Check that after initial firing the door seals are not stuck to the body of the stove
WARRANTY
The Newbourne 40i Inset stove range is automatically covered by a 12-month warranty for safety, performance
and construction. This can be extended by a further 4-year conditional warranty providing that the stove has
been installed by a Hetas approved engineer or suitably signed off by local building control covering the
installation of the stove and, by registering your product within 1 month of the purchase of the stove.
Under the Terms and Conditions of the extended warranty, the installation of the stove will need to both comply
with the current building regulations and be installed by a qualified Hetas engineer. Furthermore, the stove must
be serviced and maintained annually by a suitably qualified Hetas or chimney engineer and the certificate of
installation and all records/receipts and annual servicing records will need to be provided in the event of any
claim.
Please note, as is normal practice in the industry, bricks, baffles, glass, grate, log retaining fence, ashpan and
rope seals are considered wearing parts requiring replacement during routine maintenance and as such are not
covered under any warranty conditions.
Spare parts can be ordered through the stockist who supplied the stove or directly through ourselves.
In the event of any warranty claim then in the first instance a claim must be made with the stockist or stove dealer
who supplied the stove and must follow our Terms and Conditions as set out below. It is entirely at Pevex
decision whether to repair or replace any part that it considers are defective. Any repaired or replaced parts are
covered only for the remaining warranty period of the stove unit.
TERMS AND CONDITIONS
Your Newbourne 40i Inset stove is guaranteed against any defects providing:
1. The stove was installed according to our instructions and installation was carried out by a qualified Hetas
or an appropriate Building Control Certificate of Completion was issued which must accompany any
claim
2. No damage has occurred during the installation
3. The chimney has either been inspected and repaired as necessary or replaced with a suitable flue
system and any high draught issues have been remedied
4. The serial number of the stove must accompany the claim
5. The stove must be kept in a continuous serviceable condition with no corrosion evident or allowed to
have taken place. If older than 12 months then proof of an annual service record must be provided.
6. There has been no modifications made to the construction or internals components or incorrect service
parts installed
7. The stove has not been over-fired through:
a. Overfilling the firebox with fuel and/or burning it continuously with fully open air sliders
b. Burning incorrect or prohibited fuels as mentioned on pages 4 & 5 eg., house coal, fuels
containing high levels of petroleum coke, sulphur or contaminated wood (paint, varnish,
creosotes etc)
8. Excessive ash when burning wood or solid fuel has been removed
9. The stove has not been allowed to slumber continuously overnight
10. The stove is not used in a damp environment
11. The stove has not been used in a commercial environment (rental property, hotel, public barm etc) where
there is opportunity for the members of the public who are not familiar to the operation to misuse or
abuse the safe operation of it.
LIMITATION OF WARRANTY
The warranty is not transferrable and will only stay with the original retail purchaser. Copy of the original sales
receipt will need to be seen as proof of purchase. It does not cover such things as unauthorised modifications
or repairs, misuse or abuse, accidental damage, illegal installations and if the stove has not been serviced every
12 months.
Pevex will not under any circumstances cover any incidental or consequential loss which includes any
commercial loss, damage to any furnishings, damage to non-related products, removal/reinstallation costs,
transports delay or additional transport costs or any injury to persons or property.
The Pevex warranty does not affect your statutory rights.
