Copyright © 2020, Fast ČR, a. s.
Revision 12/2021
EN - 22
8. TROUBLESHOOTING
If you experience a problem with your appliance or are concerned that the appliance is not functioning
correctly, you can carry out some easy checks before calling for service,please see below.
Don’t try to repair the appliance yourself. If the problem persists after you have made the checks
mentioned below, contact a qualified electrician, authorized service engineer or the shop where
you purchased the product.
Problem
Possible causes & Solutions
Appliance is not
working correctly.
Check whether the power cord is plugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
It is normal that the freezer is not operating during the defrost cycle, or for a
short time after the appliance is switched on to protect the compressor.
Odours from the
compartments.
The interior may need to be cleaned
Some food, containers or wrapping cause odours.
Noise from the
appliance.
The sounds below are quite normal:
•
Compressor running noises.
•
Air movement noise from the small fan motor in the freezer compartment or
other compartments.
•
Gurgling sound similar to water boiling.
•
Popping noise during automatic defrosting.
•
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may need you to check
and take action:
•
The cabinet is not level.
•
The back of appliance touches the wall.
•
Bottles or containers fallen or rolling.
The motor runs
continuously.
It is normal to frequently hear the sound of the motor, it will need to run more
when in following circumstances:
•
Temperature setting is set colder than necessary.
•
Large quantity of warm food has recently been stored within the appliance.
•
The temperature outside the appliance is too high.
•
Doors are kept open too long or too often.
•
After your installing the appliance or it has been switched off for a long time.
