Troubleshooting
Other Recommendations
Place the antenna away from metal surfaces to avoid interference.
For the best reception choose a position for your aerial near a window which faces the nearest
transmitter. Check neighbouring outdoor aerials to find the direction of the transmitter.*
Safety Precautions
• To prevent fire or shock hazard, do not expose this device to rain or moisture.
• This product is for indoor use only.
• Do not expose the product to extreme heat.
• Do not use the product close to water.
• Do not open aerial or power adaptor, there are no user serviceable parts.
• This device should be operated using only the power supply included with it.
• Do not overload wall outlets and extension sockets as this can cause fires or electrical shocks.
Care
To clean wipe gently with a soft non- abrasive cloth. The cloth can be slightly moistened with
a diluted mild detergent solution providing the aerial is first switched off and disconnected from
the power supply.
LED does not light up
1. Check the mains and power adaptor connection and fuse.
Problems with DTT (Digital TV)
Unlike analogue terrestrial television, it is not possible to view DTT channel under weak signal strength
conditions. Therefore, typically you will either receive DTT channels with a clear picture and sound or
you will not receive any channels at all. A weak digital signal can cause occasional blocking, freezing
or complete loss of picture. Try repositioning the aerial at a greater or lesser distance (vertically and
horizontally) from your TV.
Useful Websites for Digital Advice:
*To confirm that your home is in a coverage
area, to find out what DTT channels should be
available locally and to find out where your
nearest transmitter is visit:
www.dtg.org.uk/retailer/coverage
To find out your nearest transmitter’s distance
and compass bearing visit:
www.wolfbane.com/cgi-bin/tvd.exe?
Recommendations, Safety, Care and Support
© Philex Electronic Ltd. 2013 v1 MK42 0NX
Waste electrical and electronic products
should not be disposed of with
household waste. Please recycle where
facilities exist. Check with your Local
Authority for recycling advice.
For further information or any queries please contact
Customer Careline: 08457 573 479
(Local rate – UK only)
Technical Support: www.philex.com
/support
.
