Introduction
Troubleshooting
Customer Care Line
Waste electrical products should not
be disposed of with household waste.
Please recycle where facilities exist.
Check with your Local Authority for
recycling advice.
Problems with DTT (Digital Terrestrial TV)
Unlike analogue terrestrial television, it is not possible to view DTT channel under weak signal
strength conditions. Therefore, typically you will either receive DTT channels with a clear picture
and sound or you will not receive any channels at all. Sometimes, an insufficient digital signal
can cause occasional blocking, freezing or complete loss of picture.
Try the following to improve the picture:
1. Tilt and rotate aerial.
2. Adjust gain control.
3. Position aerial at greater or lesser distance
from TV until optimum signal is received.
4. Check the mains adaptor connection.
Blocking, freezing or complete loss of picture can also occur when a digital signal is too strong.
Adjust Gain control to obtain best picture result.
Safety precautions
• To prevent fire or shock hazard, do not
expose this device to rain or moisture.
• This product is for indoor use only.
• Do not expose the product to extreme heat.
• Do not use the product close to water.
• Do not open aerial or power adaptor, there
are no user serviceable parts.
• This device should be operated using only
the power supply included with it.
• Do not overload wall outlets and extension
sockets as this can cause fires or
electrical shocks.
Care
To clean wipe gently with a soft non- abrasive
cloth. The cloth can be slightly moistened with
a diluted mild detergent solution providing the
aerial is first switched off and disconnected from
the power supply.
© Philex Electronic Ltd. 2013. V1
For further information or any queries please contact
Customer Careline: 08457 573 479
(Local rate – UK only)
Technical Support: www.philex.com
/support
.
