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Need Help? Call us at 1.800.54.AVENT or visit www.aventamerica.com

Lack of suction

No milk being

expressed

Pain when expressing

Milk is drawn up the

Let-down Massage

Cushion

Troubleshooting Guide

°

Check that all the pump components have been assembled

correctly and that the white valve is positioned correctly.

°

Ensure that the silicone diaphragm and Let-down Massage

Cushion

are fitted securely to the pump body and a perfect 

seal is created, making sure to push the Let-down Massage

Cushion far enough down the center of the funnel.

°

Make certain that the control handle is firmly in place.

°

Ensure the pump is correctly assembled and that suction 

is being created.

°

Relax and try again, as expression may improve after practice.

°

Refer to the ‘Preparing to Pump’ section on page 7.

°

You may be squeezing too hard. You do not need to use 

all the suction the pump can generate. Try compressing 

the handle halfway.

°

Try squeezing the handle more gently and remember the 

2-3 second pumping rhythm.

°

Consult your health professional/breastfeeding advisor.

°

Try leaning slightly forward.

°

Remove and re-fit the Let-down Massage Cushion to ensure 

it is firmly attached and pushed far enough down the center 

of the funnel.

°

Some women may prefer to use the pump without the Let-down

Massage Cushion. The Let-down Massage Cushion has petals that

flex in and out to gently massage the area around the breast.

This is intended to stimulate a fast, natural milk flow.

24

Troubleshooting Guide

Need Help? Call us at 1.800.54.AVENT or visit www.aventamerica.com

°

The pump must be switched off via the control button in order 

to separate these parts. If the batteries go flat mid-pumping, you

may experience difficulty. Replace the batteries or connect the

pump to an electric outlet. Turn the pump on by holding down the

One-touch control for 2 seconds – the light will turn

GREEN.

Now

turn it off by holding the button for 2 seconds – the light will go off.

You can now disconnect the pump from the power supply and you

should be able to separate the parts.

°

Avoid contact with antibacterial detergents/cleaners as they 

can damage the plastic. Combinations of detergents, cleaning

products, sterilising solution, softened water and temperature

fluctuations may, under certain circumstances, cause the plastic 

to crack. If this occurs, do not use. The pump body and breast milk

containers are dishwasher safe but food colorings may discolor

them. Follow guidelines in ‘Cleaning and Sanitizing 

ISIS iQ UNO’ on pages 5-6.

Lost or broken parts

°

Contact AVENT for replacements.

Call 1.800.54.AVENT or visit www.aventamerica.com

°

Ensure the pump is correctly assembled and switched on 

with the power indicator illuminated 

GREEN.

°

Make sure the cord between the electrical wall outlet 

or battery pack and the pump is correctly connected.

Pump not responding 

Pump light

flashing

°

3 flashes, delay, 3 flashes etc – if the pump stops working and the

power light is flashing

RED

the pump has detected a vacuum fault.

Disconnect the power and check the control handle and diaphragm

for obstructions or damage.

°

Pulsing flash – Low battery warning. You should consider replacing

the batteries.

Cracking or

discoloration

of pump parts

Difficulties in

separating the 

control handle from

the pump body

Summary of Contents for ISIS iQ UNO

Page 1: ...de Only use the wall plug cord and battery pack supplied with the product There are no user serviceable parts inside the ISIS iQ UNO Do not attempt to open service or repair the ISIS iQ UNO yourself Keep cords away from heated surfaces This product is a personal care item and should not be shared between mothers Do not attempt to remove the pump body from your breast while under vacuum Turn the un...

Page 2: ...ISIS iQ UNO Battery Pack Duracell Ultra M3 Duracell Plus Energiser Ultra Plus Duracell Accu NiMH Ansmann NiMH For Duracell Acc NiMH Ansmann NiMH use charge in accordance with manufacturers guidelines Dispose of batteries as per manufacturers instructions One touch Memory Control Light Power socket Control handle Control handle Silicone diaphragm 2 White valves Pump body Reusable bases 125 ml 4oz a...

Page 3: ...mp Electronic Memory learns from you Just begin a comfortable pumping rhythm press a button and ISIS iQ automates it Pump Store Feed Convenience from the AVENT Natural Feeding System AVENT products work together so you never have to transfer milk between containers Ultra Comfortable Quiet and Effective making it easier for you to continue giving your baby the benefits of breast milk What s Inside ...

Page 4: ...the Let down Massage Cushion by gently pulling it away from the funnel on the pump body Remove the white valve from the pump body Clean Before Every Use including first use Silicone diaphragm b White valve c Pump body d Reusable base e Let down Massage Cushion g Funnel cover White stand h f Cleaning Instructions These pump parts should be sanitized after every use Disassemble the pump before clean...

Page 5: ...help encourage let down 3 Place a warm cloth on your breasts for a few minutes before you start pumping This encourages milk flow and can soothe painful breasts 4 Warmth and relaxation can encourage milk flow Try expressing after a bath or shower 5 Try expressing from one breast while your baby is feeding on the other or continue expressing just after a feed 6 Reposition the pump on your breasts f...

Page 6: ...t there are no gaps This is easier if assembled while the Let down Massage Cushion is wet Some women may prefer to use the pump without the Let down Massage Cushion Let down Massage Cushion has petals that flex in and out to gently massage the area around the breast This is intended to help stimulate a fast natural milk flow When using the breast pump without Let down Massage Cushion the maximum v...

Page 7: ...g the Electronics of ISIS iQ UNO 5 Firmly push the control handle onto the pump body so that it sits securely on top of the silicone diaphragm 6 For electric use connect the wall plug cord to the control handle and plug into an electrical wall outlet 12 Connecting the Electronics of ISIS iQ UNO 7 For battery use slide the top off the battery pack and insert 4 x AA batteries Parts you will need for...

Page 8: ...ng effect This is intended to help stimulate the natural Let down reflex Let down can occur immediately after a few strokes and should not take longer than 5 minutes refer to page 7 on Preparing to Pump You can choose to automate this Let down phase by pressing the blue One touch Memory Control or you can continue to pump manually Milk Expression Milk Expression occurs after Let down is achieved a...

Page 9: ...rol This engages the automatic pumping mode The pump will continue with the rhythm of the last two saved compressions of the milk expression phase Continue pumping as described in Step 4 Need to re establish let down If you need to establish let down turn on the pump as in Step 1 Complete Step 2 Squeeze the handle with shallow quick strokes and proceed as described in Step 3 ISIS Manual Pump Parts...

Page 10: ...ely in place To ensure the pump is completely stable insert the pump base into the stand 4Fit the Let down Massage Cushion onto the pump funnel Secure the rim of the Let down Massage Cushion around the funnel so that there are no gaps This is easier if assembled while the Let down Massage Cushion is wet 5Place the forked end of the handle under the rounded tip of the diaphragm stem Push down gentl...

Page 11: ...ter milk is collected unscrew the pump body from the base CAUTION DO NOT CONTINUE PUMPING FOR MORE THAN FIVE MINUTES AT A TIME IF NO RESULT IS ACHIEVED TRY EXPRESSING AT ANOTHER TIME DURING THE DAY 1Wash your hands thoroughly and make sure your breasts are clean Form a Seal Press the pump against your breast so that your nipple fits into the funnel A seal should form between the pump and your brea...

Page 12: ...rmer or baby food warmer NEVER refreeze breast milk If you express small amounts of milk throughout the day you can top up the milk container by keeping it in the refrigerator and adding to it Make sure the milk is used within 48 hours of the first expression or store it in the freezer DO NOT add fresh breast milk to already frozen milk Note Only milk collected with a clean pump should be stored t...

Page 13: ...www aventamerica com The pump must be switched off via the control button in order to separate these parts If the batteries go flat mid pumping you may experience difficulty Replace the batteries or connect the pump to an electric outlet Turn the pump on by holding down the One touch control for 2 seconds the light will turn GREEN Now turn it off by holding the button for 2 seconds the light will ...

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