problem
solution
usb does not
–
you are using an unsuitable usb cable.
connect/function
use the supplied usb cable only.
–
cable connections incorrect / loose.
check that all connections are correct and well
inserted on the psa player and your computer.
–
usb driver not installed.
check that you have installed the usb driver
plug-in provided from the psa installation cd rom.
–
wrong Windows.
your computer must be equipped with
Windows 98/ SE/ Me/ 2000 with SP3 / XP.
–
usb not enabled.
check the BIOS set-up: usb has to be enabled.
Transferred tracks visible in
–
Your player is not able to play AAC encrypted or
Windows Explorer are neither
WMA songs bought from the internet. These
shown nor played on device.
tracks are recognized as data files when
transferred to your device.
–
Since it is possible for you to upgrade your
product, we recommend that you register your
product on www.nike-philips.com/register so we
can inform you as soon as new free upgrades
become available.
unable to upgrade firmware
– you selected/ downloaded the wrong upgrade
file. select / download only the upgrade file for
your specific model.
–
cable connections incorrect / loose.
check that all connections are correct and well
inserted on the psa player and your computer.
24 helpful tips
PSA200_eng 7/27/04 4:40 PM Page 24