4.3
Customer Service Mode (CSM)
Purpose
The call centre can instruct the customer (by telephone) to enter CSM in order to identify the status of the set. This helps the call centre to diagnose
problems and failures in the TV set before making a service call.
The CSM is a read-only mode; therefore, modifications are not possible in this mode.
How to Activate CSM
To activate CSM, press the following key sequence on a standard remote control transmitter: from the
“Menu/Home”
press
“456987”
(do not allow
the display to time out between entries while keying the sequence). After entering the Customer Service Mode, the following items are displayed.
Use the
Right/Left
keys to display the next/previous menu items
Note
: Activation of the CSM is only possible if there is no (user) menu on the screen!
CSM Overview
How to Navigate
By means of the “CURSOR-DOWN/UP” knob (or the scroll wheel) on the RC-transmitter, can be navigated through the menus.
How to Exit CSM
To exit CSM, use one of the following methods.
Press the MENU/HOME button on the remote control transmitter.
Press the POWER button on the remote control transmitter.
Press the POWER button on the television set.
Summary of Contents for 22PFA5403S/67
Page 23: ...8 IC Data Sheets 8 1 MX25L3236FM2I 08G IC U402 FLASH ...
Page 24: ...8 2 AD52060 QG28NRR IC U601 AUDIO ...
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Page 26: ...8 3 R842 IC U101 Tuner ...
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Page 39: ...10 Styling Sheets 5403 series 22 1050 50R 50L 1056 36 1052 1184 40 30 ...